I ordered from this location tonight after work and I was honestly blown away by how kindly I was treated. The restaurant was so clean and our food was delicious. It’s rare to receive both above and beyond customer service, as well as wonderful food, but tonight we received both! Thank you!! 🥰
Ellen Deppner
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January 10, 2025
Each store owner decides if they will accept coupons. This store does accept coupons. However, they make up their own terms/exclusions. I purchased 3 footings for $17.99 that were not excluded from this offer according to the coupon. I was charged $38 which was more than double than I expected. I called and spoke to the manager Linda. She offered a refund of $6.99. She kept interrupting me and refused to listen as she had a line of customers and needed to help. I understand that as it was lunch time. One would think she would take down my information and call me back when it was a convenient time for her. She was rude, showed a true lack of concern and poor customer service. I will not give this location my business ever again.
Salam Jaber
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January 16, 2025
We always stop here on our bike ride on sundays. we have a half sub and a cookie for the kids. place is always clean and staff is very friendly.
Jeremiah Flynn
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September 05, 2019
On my way home from baseball practice with my son and we usually stop at this Subway twice a week. The employee who prepares the subs never makes eye contact(big, tall guy) which is not a big deal, it’s Subway not Publix so I don’t expect smiling employees. On 9/4 at 9:30pm we are there but the door is locked with the hours published until 10pm and the open sign is lit! I knocked on the door loudly a couple times. No one is to be seen. We left and got our subs at Publix. Thank you Subway for steering me in the right direction.
Ashley Ezepek
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October 15, 2024
Been coming to this location for 10 years and have never experienced any issues, until the last few times i had came. The first issue i experienced was when i had picked up an online order and decided to order soup along with it, they kinda ran into the back and probably pulled some old package out and quickly heated it up, i rather them just tell me they don’t have it. I got home and the soup was spoiled! sour and nasty! The next time i ordered online i picked it up and when i got home the subs were actually incorrect, i had no cheese or lettuce on mine and had been given banana peppers that i didn’t ask for. My bread was also not toasted like the receipt said. So by this point i started to feel disappointed with the service and quality so when my family placed their most recent order i checked the subs in the car and to no avail they were wrong once again. I happily walked my butt back in the store and told the lady that there was no cheese on my TURKEY sandwich. (that’s important for later) She declined to remake it and just wanted to hand me cheese, i was like um can you at least put it on the sub. Please and thank you. She was a total a hole about my sub being wrong and kept questioning which sandwich was wrong bc she made them. I got a turkey and my dad got a ham sub, i end up being bullied out of getting cheese and wrap up the sub and leave. It wasn’t until i got home that it finally hit me that they swaped our sandwich meats around and i had ham on my sub with my veggies and my father had turkey on his sandwich. This place has seriously been on a downward spiral for the past 7 months. They need to get it together.
Our Address
8907 Mitchell Blvd Suite 12, New Port Richey, FL 34655, USA
I ordered from this location tonight after work and I was honestly blown away by how kindly I was treated. The restaurant was so clean and our food was delicious. It’s rare to receive both above and beyond customer service, as well as wonderful food, but tonight we received both! Thank you!! 🥰
Each store owner decides if they will accept coupons. This store does accept coupons. However, they make up their own terms/exclusions. I purchased 3 footings for $17.99 that were not excluded from this offer according to the coupon. I was charged $38 which was more than double than I expected. I called and spoke to the manager Linda. She offered a refund of $6.99. She kept interrupting me and refused to listen as she had a line of customers and needed to help. I understand that as it was lunch time. One would think she would take down my information and call me back when it was a convenient time for her. She was rude, showed a true lack of concern and poor customer service. I will not give this location my business ever again.
We always stop here on our bike ride on sundays. we have a half sub and a cookie for the kids. place is always clean and staff is very friendly.
On my way home from baseball practice with my son and we usually stop at this Subway twice a week. The employee who prepares the subs never makes eye contact(big, tall guy) which is not a big deal, it’s Subway not Publix so I don’t expect smiling employees. On 9/4 at 9:30pm we are there but the door is locked with the hours published until 10pm and the open sign is lit! I knocked on the door loudly a couple times. No one is to be seen. We left and got our subs at Publix. Thank you Subway for steering me in the right direction.
Been coming to this location for 10 years and have never experienced any issues, until the last few times i had came. The first issue i experienced was when i had picked up an online order and decided to order soup along with it, they kinda ran into the back and probably pulled some old package out and quickly heated it up, i rather them just tell me they don’t have it. I got home and the soup was spoiled! sour and nasty! The next time i ordered online i picked it up and when i got home the subs were actually incorrect, i had no cheese or lettuce on mine and had been given banana peppers that i didn’t ask for. My bread was also not toasted like the receipt said. So by this point i started to feel disappointed with the service and quality so when my family placed their most recent order i checked the subs in the car and to no avail they were wrong once again. I happily walked my butt back in the store and told the lady that there was no cheese on my TURKEY sandwich. (that’s important for later) She declined to remake it and just wanted to hand me cheese, i was like um can you at least put it on the sub. Please and thank you. She was a total a hole about my sub being wrong and kept questioning which sandwich was wrong bc she made them. I got a turkey and my dad got a ham sub, i end up being bullied out of getting cheese and wrap up the sub and leave. It wasn’t until i got home that it finally hit me that they swaped our sandwich meats around and i had ham on my sub with my veggies and my father had turkey on his sandwich. This place has seriously been on a downward spiral for the past 7 months. They need to get it together.