The over night crew bring excellent service to this store. I've been to this location at different times throughout the day and the 10pm to 6am shifts never disappoint. My order is always correct, on time and served with EXCELLENT customer service. Thea always has a great smile and attitude. Keep doing a great job. You have a customer for life.
amanda george
-
June 05, 2025
My least favorite McDonald’s. Avoid it like the plague. I have never once gone through their drive through and had a correct order. Every time I tell myself this time will be different but they still just can’t get it right. Today the only reason I stopped is because it’s in the direction I’m going and I hyped myself up this time would be different, it wasn’t. They overcharged me by $2, not even sure how that was possible. I let that go but then they left out a whole chicken nugget order. I was driving so I had my son “check” while we were still in the drive though which I should have done myself. It’s not the end of the world I just figured if someone actually reads the reviews before stopping they should seriously seek out any other McDonald’s besides this one, and I’m not exaggerating
Tonya Vautrinot
-
July 28, 2025
I have gone to the new port richey mc Donald's on 54 2 times in the past month. Both times they got my order wrong. The first time they gave me a mcdouble with no onions, no pickles and extra ketchup, I dislike ketchup. It was swimming in it. Last night I ordered the daily double with easy/light mayo, again swimming in mayo. Both time my fries were cold.
My husband called and they were dismissive.
I understand that they get busy, but seriously the lack of care and accountability is concerning.
paige lauer
-
May 03, 2025
They weren’t nice and this is how much they put in our fries.
Scott Bowman
-
August 19, 2025
In my experience they are friendly and efficient. I'm always greeted with a hi and even a smile. The store is clean as well as the restrooms.
The over night crew bring excellent service to this store. I've been to this location at different times throughout the day and the 10pm to 6am shifts never disappoint. My order is always correct, on time and served with EXCELLENT customer service. Thea always has a great smile and attitude. Keep doing a great job. You have a customer for life.
My least favorite McDonald’s. Avoid it like the plague. I have never once gone through their drive through and had a correct order. Every time I tell myself this time will be different but they still just can’t get it right. Today the only reason I stopped is because it’s in the direction I’m going and I hyped myself up this time would be different, it wasn’t. They overcharged me by $2, not even sure how that was possible. I let that go but then they left out a whole chicken nugget order. I was driving so I had my son “check” while we were still in the drive though which I should have done myself. It’s not the end of the world I just figured if someone actually reads the reviews before stopping they should seriously seek out any other McDonald’s besides this one, and I’m not exaggerating
I have gone to the new port richey mc Donald's on 54 2 times in the past month. Both times they got my order wrong. The first time they gave me a mcdouble with no onions, no pickles and extra ketchup, I dislike ketchup. It was swimming in it. Last night I ordered the daily double with easy/light mayo, again swimming in mayo. Both time my fries were cold. My husband called and they were dismissive. I understand that they get busy, but seriously the lack of care and accountability is concerning.
They weren’t nice and this is how much they put in our fries.
In my experience they are friendly and efficient. I'm always greeted with a hi and even a smile. The store is clean as well as the restrooms.