Taco Bell

9442 State Rd 52, Hudson, FL 34669, USA

About Taco Bell

3.8 / 5

from reviews

Is this your business?

    brianna lalich
    -
    May 20, 2024

    Food is not cheap now days to go somewhere and get 5 pieces of shredded chicken it’s a bit ridiculous to me . The taco was basically made out of lettuce , asked for no lettuce on one taco still was put on there . I asked if I can get the chupa made on a regular soft taco was told they couldn’t do that . Overall do not recommend.

    Nora T
    -
    June 24, 2024

    Food was what's expected of Taco Bell, which I think I'd yummy. Yes, it was yummy. Employees are very nice. The only problem is they're slow as Christmas if you go inside. I'll think twice before I go to this location again because it takes so long to get food. BTW, the trees at the drive thru need to be trimmed. I wanted to go through with my taller vehicle, but didn't want to get scratches on my vehicle.

    Ashleeyy !
    -
    September 03, 2024

    Always forgetting things and skimping on potatoes? Jesus Christ. It’s a potato. Not steak. I think Taco Bell can afford to put more than 4 squares of potato on a spicy POTATO soft taco.

    Brittney Wigen
    -
    September 05, 2024

    I'm not sure about my food. havnt had it yet. Nathan is an A+ employee though. he heard everything I asked for. understood my dietary restrictions. made valid reccomendations and expressed how the potatoes were fresh made just now. how he could upsell me at taco bell I have not idea. overall for the first time I'm leaving happy and excited for my meal. update. they knew I was a vegitarian but my husband is not and they marked my food so I did not accidently get I'll. rock stars

    David Richard
    -
    June 03, 2024

    I went here for breakfast. The store opened late (8:08 instead of 8). I walked in, sat down, and placed a mobile order. After I placed my order and waited for about 5 minutes, another customer came in and was told they were closed. The manager then told me they were closed. I said I had already placed an order and was waiting on it. She told me she didn't care and they were closed; that I wouldn't be getting my order. So I asked for a refund. She told me to get it through the app. I told her I used the Taco Bell app (if you don't know, stores are supposed to issue the refund for orders placed through the app). I infirm her of this and she denied it and told me to leave. I reiterated that the law states that if they took my money, I'm legally owed either the product I purchased or a full refund. She refused. So I asked for the owner of the franchise's phone number. She refused. I said ma'am, you're obligated to give me the phone number of the owner of this franchise if there is any issue that has not been resolved, especially one where I have been wronged legally. So she said fine and went back to get it. As in waiting, a guy who actually is on the phone with the owner at that time comes up and starts helping me. He actually did a great job of handling and resolving the situation. As I was talking to him, the same manager from before comes back and describes what I'm wearing. She then hangs up the phone and tells me the cops are on their way because I was harassing her. I said, "ma'am, I am well within my legal rights. I have not harassed you. If anything you have harassed me by raising your voice and insulting me. But this gentleman is resolving the situation." He then tells her to ring up my order and issue my refund. She tries saying she doesn't know how, she's too busy, etc. He then firmly told her to ring me up and issue my refund so that I could leave. She then insults me saying, "I can't believe you. All of this over $5?" then she threw my refund at me. I took it, grabbed the receipt, and politely said, "thank you, Rita." She then explodes, "my names not Rita, you idiot." I then apologize and simply stated she wasn't wearing a name tag, she never offered it, and she never told it to me when I asked; so I just read it off the receipt. Then, as I'm putting my refund in my wallet, she starts yelling at me to leave her store, I'm not welcome there, don't ever come back to HER store, etc. She continues yelling at me the aforementioned statements as I'm packing my stuff up. I apologized and said I'd gladly leave once I put my stuff back in my back pack, despite her yelling at me the entire time. Once I packed up (it took me literally 30 seconds) I went to leave and the manager left the counter. I tried to leave but was locked in. As I approached the counter, I said, "excuse me ma'am. I'm trying to leave to comply with your request, but the door is locked." She ignored me and just walked away. I had to ask the associate if she'd let me out as I didn't want to unlock the door myself. She was kind and said she would. She even wished me a good day. The two employees were really nice and great throughout this situation. However, that manager needs to be retrained or something as her customer service skills are not at where a manager should be. Yelling, insulting, belittling, swearing, etc at a customer who simply wants the refund they are legally entitled to is no way to treat a customer. As I complied with all of her requests, with exception to where I had legal rights to decline her request, I will continue to do so and comply with her request to "never come back to HER store."

    Taco Bell

    Our Address

    9442 State Rd 52, Hudson, FL 34669, USA

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