We went to eat at this Cracker Barrel on Saturday late afternoon around 5 pm. Our drink and meal orders were taken quickly. Our drinks came out quickly. Our food took quite a bit longer. We did end up asking if it was coming soon after 30 minutes. Once the food came, it tasted very good. We left before our server said our biscuits would be finished. The restaurant is right at the exit for State Route 54 off of I 75.
Ashley D
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May 15, 2024
We are traveling from Arizona and we were looking for one of our favorite restaurants, cracker barrel. We found this on our Google maps in route to where we were headed. So I placed an order online, which I have done before with ease. This time it was not the same. My email said everything had been confirmed but when I got there they didn't even see my order in their system. Not a problem I figured we would get it figured out. I showed them my confirmation number and all of that and they couldn't seem to locate our food order. At 15 minutes past the time it told me to get there, I went back up to the counter to find out what was going on. As I was inquiring, one of the employees were bringing it out from the back. Perhaps just poor communication among the front of the house and back of the house? Not sure about that. But when I brought the food back out to our RV to eat, the food was cold, not just some of it, ALL OF IT! I have never had food like this from cracker barrel before. The sausage patties were overcooked and dried out yet cold. It was awful. They did not put any napkins in the bag or any eating utensils or any syrup for my daughter's pancakes. I was surprised in a negative way. And because we were on the road, we did not turn around and address the issue. We just will not be returning to this location and I recommend if you're placing an order online or over the phone that you check it before you leave. That part was my fault
Maisia Bracey
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September 08, 2024
I love Cracker Barrel, no complaints ever. This review is dedicated to Barbra who I believe is a manager. She doesn’t know how to handle a busy flow of traffic nor is she polite to her workers. While we made the mistake of booking the wrong amount of people in our party, Maddy as well as a male manager on duty did their best to accommodate us and we greatly appreciate, especially considering I’m 9 months.
Thank you to the rest of the staff that helped us and made this visit a good one, but as for Barbra please do better.
Shari Trimble
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August 04, 2024
Wesley Chapel Cracker Barrel is a great family restaurant. The employees are very kind with a welcoming feeling as soon as you walk through the store. I love shopping at the gift store side, always something new and the quality is up to par. The food is very good. The hospitality of the servers is over the top. This is a nice clean restaurant. I highly recommend trying out this restaurant.
Marcia Casselman
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August 11, 2024
The fried chicken was delicious but the sides were almost cold. She got us new ones and they were fine. Service was good but waiting for her to come back took longer than what I would have liked. She was very nice and pleasant though. I would definitely come back again.
We went to eat at this Cracker Barrel on Saturday late afternoon around 5 pm. Our drink and meal orders were taken quickly. Our drinks came out quickly. Our food took quite a bit longer. We did end up asking if it was coming soon after 30 minutes. Once the food came, it tasted very good. We left before our server said our biscuits would be finished. The restaurant is right at the exit for State Route 54 off of I 75.
We are traveling from Arizona and we were looking for one of our favorite restaurants, cracker barrel. We found this on our Google maps in route to where we were headed. So I placed an order online, which I have done before with ease. This time it was not the same. My email said everything had been confirmed but when I got there they didn't even see my order in their system. Not a problem I figured we would get it figured out. I showed them my confirmation number and all of that and they couldn't seem to locate our food order. At 15 minutes past the time it told me to get there, I went back up to the counter to find out what was going on. As I was inquiring, one of the employees were bringing it out from the back. Perhaps just poor communication among the front of the house and back of the house? Not sure about that. But when I brought the food back out to our RV to eat, the food was cold, not just some of it, ALL OF IT! I have never had food like this from cracker barrel before. The sausage patties were overcooked and dried out yet cold. It was awful. They did not put any napkins in the bag or any eating utensils or any syrup for my daughter's pancakes. I was surprised in a negative way. And because we were on the road, we did not turn around and address the issue. We just will not be returning to this location and I recommend if you're placing an order online or over the phone that you check it before you leave. That part was my fault
I love Cracker Barrel, no complaints ever. This review is dedicated to Barbra who I believe is a manager. She doesn’t know how to handle a busy flow of traffic nor is she polite to her workers. While we made the mistake of booking the wrong amount of people in our party, Maddy as well as a male manager on duty did their best to accommodate us and we greatly appreciate, especially considering I’m 9 months. Thank you to the rest of the staff that helped us and made this visit a good one, but as for Barbra please do better.
Wesley Chapel Cracker Barrel is a great family restaurant. The employees are very kind with a welcoming feeling as soon as you walk through the store. I love shopping at the gift store side, always something new and the quality is up to par. The food is very good. The hospitality of the servers is over the top. This is a nice clean restaurant. I highly recommend trying out this restaurant.
The fried chicken was delicious but the sides were almost cold. She got us new ones and they were fine. Service was good but waiting for her to come back took longer than what I would have liked. She was very nice and pleasant though. I would definitely come back again.