You will regret going here. Unfortunately I did not check reviews as most people don’t for fast food. Ordered through the app from home. Arrived 20 minutes later and restaurant was empty, employees just standing around talking. I asked about my order and they said there wasn’t one, then said it just arrived but they didn’t have any chicken cooked (yes, really), but that they would start to cook some and it would be at least 15 minutes. Staff apologized but said it happens all the time. She said I could call next time to see if they have chicken before ordering. How do you run a business like that? I would have cancelled but already paid through the app. The entire time I waited, not one customer came in store or through drive through, 630 pm on a Saturday. Apparently others knew. Even though I was the only one there for 30 minutes, the order still had items missing. Additionally, when Justin handed me the order, he proudly talked about how crispy he made the chicken, and I reminded them that we requested original recipe, which he said it was, but it was not. it was very hard and crunchy. Never again for me. Go elsewhere.
Janine B
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July 07, 2024
My husband went yesterday at 5:30pm to get a 12 piece extra crispy meal. He agreed to wait 20 minutes while they cooked it. When he got home there were only 8 pieces in the bucket.
I looked online for a phone number to call to request partial refund and found the chain does not provide any phone number to contact them.
The last 2 times we went there we had same issue of extra crispy not readily available. I’m fine waiting as I expect they don’t want to pre-cook food and it go to waste. But both instances they “slipped in” several pieces of regular crispy chicken. I didn’t bother writing a review but after this time being short changed, I’d had enough.
Jacob Arseneau
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June 07, 2024
Employee was grabbing food bare handed and serving it. Stated hes health safety certified. Pretty positive they teach you to not grab food bare handed without gloves while in training. Dont eat here place and employees are disgusting.
Michael G Huth
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May 13, 2024
Pickup order for our whole family. Everything was ready and fresh.
The GM Erika came out and personally made sure our order was perfect.
Thank you!
April Savidge
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June 18, 2024
I don't think I'll be back to this location. came to this location Saturday afternoon. It was pouring down raining, so I went through the drive-thru to order. I rolled my window down a little bit to hear for the person taking my order. After about 3 minutes of waiting at the speaker in the pouring down rain, someone finally came on the speaker. I could barely hear the guy and asked him to speak up cause I couldn't hear him. I ordered the 16-piece family meal. Once I went to pull forward to there was 2 cars in front of me, and it took 21 minutes before I finally got to the window to get my meal. The sides were supposed to 4 large sides and 8 biscuits. When I got home, the biscuits were not with the order. The sides were not large sides either they were medium. The side were supposed to be 2 mac & cheese, 1 coleslaw and 1 mashed potatoes. I tried calling the store but no one answered. To pay $56 dollars and not get the whole order and to get medium sides is a little irritating. The food we did get was good, just would have been nice to get the whole order for the price I paid
You will regret going here. Unfortunately I did not check reviews as most people don’t for fast food. Ordered through the app from home. Arrived 20 minutes later and restaurant was empty, employees just standing around talking. I asked about my order and they said there wasn’t one, then said it just arrived but they didn’t have any chicken cooked (yes, really), but that they would start to cook some and it would be at least 15 minutes. Staff apologized but said it happens all the time. She said I could call next time to see if they have chicken before ordering. How do you run a business like that? I would have cancelled but already paid through the app. The entire time I waited, not one customer came in store or through drive through, 630 pm on a Saturday. Apparently others knew. Even though I was the only one there for 30 minutes, the order still had items missing. Additionally, when Justin handed me the order, he proudly talked about how crispy he made the chicken, and I reminded them that we requested original recipe, which he said it was, but it was not. it was very hard and crunchy. Never again for me. Go elsewhere.
My husband went yesterday at 5:30pm to get a 12 piece extra crispy meal. He agreed to wait 20 minutes while they cooked it. When he got home there were only 8 pieces in the bucket. I looked online for a phone number to call to request partial refund and found the chain does not provide any phone number to contact them. The last 2 times we went there we had same issue of extra crispy not readily available. I’m fine waiting as I expect they don’t want to pre-cook food and it go to waste. But both instances they “slipped in” several pieces of regular crispy chicken. I didn’t bother writing a review but after this time being short changed, I’d had enough.
Employee was grabbing food bare handed and serving it. Stated hes health safety certified. Pretty positive they teach you to not grab food bare handed without gloves while in training. Dont eat here place and employees are disgusting.
Pickup order for our whole family. Everything was ready and fresh. The GM Erika came out and personally made sure our order was perfect. Thank you!
I don't think I'll be back to this location. came to this location Saturday afternoon. It was pouring down raining, so I went through the drive-thru to order. I rolled my window down a little bit to hear for the person taking my order. After about 3 minutes of waiting at the speaker in the pouring down rain, someone finally came on the speaker. I could barely hear the guy and asked him to speak up cause I couldn't hear him. I ordered the 16-piece family meal. Once I went to pull forward to there was 2 cars in front of me, and it took 21 minutes before I finally got to the window to get my meal. The sides were supposed to 4 large sides and 8 biscuits. When I got home, the biscuits were not with the order. The sides were not large sides either they were medium. The side were supposed to be 2 mac & cheese, 1 coleslaw and 1 mashed potatoes. I tried calling the store but no one answered. To pay $56 dollars and not get the whole order and to get medium sides is a little irritating. The food we did get was good, just would have been nice to get the whole order for the price I paid