I normally don’t leave reviews, but this experience was frustrating enough to speak on. I placed an order and was shorted 10 wings. I had to drive all the way back, and when I arrived, the manager claimed she personally tossed the wings, but couldn’t even tell me what flavor I had ordered. Mind you, this was literally just 10 minutes earlier.
Instead of simply correcting the mistake, I was met with attitude and basically told I was wrong. I wouldn’t have wasted my time and gas if I wasn’t sure I had been shorted. We’re talking about a $10-$12 difference here, and yes, I absolutely came back for what I paid for.
What made it worse was the unprofessional tone. No apology, no accountability. Just excuses. This kind of service is exactly why the reviews for this location are so low. Do better.
Daleth Sherry
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March 26, 2025
Today T-Mobile Tuesday gave their customers a promo that originally valued at around $10 but the customers only paid $0.01 for it. Talk about an awesome deal. When I went to pick up my aunts food for her the establishment was packed. There was about 4-5 employees and I must say that everyone joined together and did whatever they had to do to get the orders out.
I was extremely patient because to have worked in fast food so I can understand what they were dealing with. I applaud them for their team efforts and customer service skills throughout this process. They all deserve recognition and raises. I wish that I would've gotten their names.
Their determination and will to get the job done and despite the establishment being packed and loud throughout they managed to stay calm and keep everyone calm as orders came out.
WhiteWidow Poison
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May 15, 2025
I love everything about this Wing Stop. The food is delicious, the staff is always friendly. I don't know why anyone would go to the other one up the street due to the fact that this one is a thousand times better. I will be back, and I'm telling everyone that if they want fast delicious food with a friendly experience, they need to come to this location. Thank you and keep up the great work.
Katie Sing
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March 26, 2025
Insanely packed inside, all because of T-Mobile Tuesday. Even so, all the workers tried their best to get orders out.
The lady calling names out at front, she was doing a good job managing the orders and calling out names. If she wasn’t a part of the management team, she’s made out to be.
All the food was made fresh to order and food was good even despite the rush.
Cindy Riner
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May 10, 2025
I love wing stop but my experience today was awful and if there was a closer place to get wings I would never go back again. I tried for over 20 minutes to order the 20 for 20 and two orders of fries. It would not add the second order of fries. My roommate also tried and was unsuccessful . I gave up and called the store and was told the 20 for 20 was online only. I explained the problem but they could have cared less. I also went back and looked and I didn’t see anywhere that said on line only. I don’t understand why I have to go to the store and pick up the order but they would not accept my phone order. I never complain but this really aggravated me.
I normally don’t leave reviews, but this experience was frustrating enough to speak on. I placed an order and was shorted 10 wings. I had to drive all the way back, and when I arrived, the manager claimed she personally tossed the wings, but couldn’t even tell me what flavor I had ordered. Mind you, this was literally just 10 minutes earlier. Instead of simply correcting the mistake, I was met with attitude and basically told I was wrong. I wouldn’t have wasted my time and gas if I wasn’t sure I had been shorted. We’re talking about a $10-$12 difference here, and yes, I absolutely came back for what I paid for. What made it worse was the unprofessional tone. No apology, no accountability. Just excuses. This kind of service is exactly why the reviews for this location are so low. Do better.
Today T-Mobile Tuesday gave their customers a promo that originally valued at around $10 but the customers only paid $0.01 for it. Talk about an awesome deal. When I went to pick up my aunts food for her the establishment was packed. There was about 4-5 employees and I must say that everyone joined together and did whatever they had to do to get the orders out. I was extremely patient because to have worked in fast food so I can understand what they were dealing with. I applaud them for their team efforts and customer service skills throughout this process. They all deserve recognition and raises. I wish that I would've gotten their names. Their determination and will to get the job done and despite the establishment being packed and loud throughout they managed to stay calm and keep everyone calm as orders came out.
I love everything about this Wing Stop. The food is delicious, the staff is always friendly. I don't know why anyone would go to the other one up the street due to the fact that this one is a thousand times better. I will be back, and I'm telling everyone that if they want fast delicious food with a friendly experience, they need to come to this location. Thank you and keep up the great work.
Insanely packed inside, all because of T-Mobile Tuesday. Even so, all the workers tried their best to get orders out. The lady calling names out at front, she was doing a good job managing the orders and calling out names. If she wasn’t a part of the management team, she’s made out to be. All the food was made fresh to order and food was good even despite the rush.
I love wing stop but my experience today was awful and if there was a closer place to get wings I would never go back again. I tried for over 20 minutes to order the 20 for 20 and two orders of fries. It would not add the second order of fries. My roommate also tried and was unsuccessful . I gave up and called the store and was told the 20 for 20 was online only. I explained the problem but they could have cared less. I also went back and looked and I didn’t see anywhere that said on line only. I don’t understand why I have to go to the store and pick up the order but they would not accept my phone order. I never complain but this really aggravated me.