I ordered two large pizzas and was extremely disappointed with my experience. The pizza crust was soggy and undercooked, making it difficult to enjoy the meal. For the price I paid, I expected much better quality and attention to detail.
What made the experience even worse was the customer service. The staff was unfriendly, rude, and acted as if customers were an inconvenience. There was no welcoming atmosphere whatsoever, and as a first-time customer, I felt completely ignored and unappreciated. A simple greeting and a positive attitude can go a long way, but unfortunately that was not the case here.
This was my first visit, and sadly it will also be my last. Between the poor-quality food, overpriced menu items, and unprofessional customer service, I do not feel this place is worth the money. There are plenty of other pizza places that offer better food and treat their customers with respect. I would not recommend this restaurant based on my experience.
Jessica
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April 22, 2026
Sorry looking sub. Ordered lettuce tomato onion oil and oregano, mayo on the side.
8 inch grinder sub.
The sub came with a single slice of ham and nothing that I asked for was on it. Very disappointed. If I wanted to assemble my own sandwich I would of did so at home. Hard earned money was wasted tonight.
Id be embarrassed to serve this to customers. Won't be back.
Eddie O
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May 31, 2026
We ordered ahead of time…paid for it and set a time for pickup. Get there and they have no clue what we are talking about.
Lady at the counter sees the printed receipt still on the register and apologizes then takes it back telling us it will be 15 minutes. Pizzas (2) were rushed. We get it home where everyone is starving and get 2 doughy, rushed, barely cooked on the bottom pizzas. 34 bucks for a 14’ cheese and pepperoni pie and another 10 bucks in drinks for pizzas we ended up throwing away.
Not to mention there was some angry customer already there arguing with staff about something.
This place def added to the list of “don’t go back to” places.
Now on to update my “One Bite” app so no one else gets caught in this horrible pizza trap.
Arianna Lizbeth Osorio
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August 08, 2026
The food was really good! We ordered two pizzas and enjoyed both of them, but the customer service was honestly terrible.
Our server was extremely unfriendly, barely acknowledged us, and couldn’t even say “you’re welcome.” If you’re going to serve customers with that kind of attitude, I’d rather be served by a robot.
What really shocked us was the girl at the front with facial piercings. She was incredibly rude to a DoorDash driver in front of everyone. His app told him the order was ready, so he asked about it, and she snapped at him, telling him it wasn’t ready and that he could cancel it so another driver could come get it.
There was absolutely no reason to speak to him like that. He was simply doing his job. Being that disrespectful to someone, especially in front of customers, is completely unprofessional.
Great pizza, but seriously awful customer service.
julie
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June 27, 2026
just wanted to give a quick shout out to george! i work at starbucks and he came in to order and we got into a good conversation. a little later he brings us 3 full size delicious pizzas! my coworkers and i greatly appreciated it and i was honored he felt inspired by our conversation! thank you so much, the pizza was so good!
Our Address
4005 Land O' Lakes Blvd, Land O' Lakes, FL 34639, USA
I ordered two large pizzas and was extremely disappointed with my experience. The pizza crust was soggy and undercooked, making it difficult to enjoy the meal. For the price I paid, I expected much better quality and attention to detail. What made the experience even worse was the customer service. The staff was unfriendly, rude, and acted as if customers were an inconvenience. There was no welcoming atmosphere whatsoever, and as a first-time customer, I felt completely ignored and unappreciated. A simple greeting and a positive attitude can go a long way, but unfortunately that was not the case here. This was my first visit, and sadly it will also be my last. Between the poor-quality food, overpriced menu items, and unprofessional customer service, I do not feel this place is worth the money. There are plenty of other pizza places that offer better food and treat their customers with respect. I would not recommend this restaurant based on my experience.
Sorry looking sub. Ordered lettuce tomato onion oil and oregano, mayo on the side. 8 inch grinder sub. The sub came with a single slice of ham and nothing that I asked for was on it. Very disappointed. If I wanted to assemble my own sandwich I would of did so at home. Hard earned money was wasted tonight. Id be embarrassed to serve this to customers. Won't be back.
We ordered ahead of time…paid for it and set a time for pickup. Get there and they have no clue what we are talking about. Lady at the counter sees the printed receipt still on the register and apologizes then takes it back telling us it will be 15 minutes. Pizzas (2) were rushed. We get it home where everyone is starving and get 2 doughy, rushed, barely cooked on the bottom pizzas. 34 bucks for a 14’ cheese and pepperoni pie and another 10 bucks in drinks for pizzas we ended up throwing away. Not to mention there was some angry customer already there arguing with staff about something. This place def added to the list of “don’t go back to” places. Now on to update my “One Bite” app so no one else gets caught in this horrible pizza trap.
The food was really good! We ordered two pizzas and enjoyed both of them, but the customer service was honestly terrible. Our server was extremely unfriendly, barely acknowledged us, and couldn’t even say “you’re welcome.” If you’re going to serve customers with that kind of attitude, I’d rather be served by a robot. What really shocked us was the girl at the front with facial piercings. She was incredibly rude to a DoorDash driver in front of everyone. His app told him the order was ready, so he asked about it, and she snapped at him, telling him it wasn’t ready and that he could cancel it so another driver could come get it. There was absolutely no reason to speak to him like that. He was simply doing his job. Being that disrespectful to someone, especially in front of customers, is completely unprofessional. Great pizza, but seriously awful customer service.
just wanted to give a quick shout out to george! i work at starbucks and he came in to order and we got into a good conversation. a little later he brings us 3 full size delicious pizzas! my coworkers and i greatly appreciated it and i was honored he felt inspired by our conversation! thank you so much, the pizza was so good!