So I went and order a bacon Swiss chicken. A little pricey for what I got when I got home. Like waisted gas. And not only do I get a sloppy sandwich but the chicken was reheated to a burnt black chicken and hard not able to eat it. Called nobody answers the phone. Driving back waiting gas being late in the day when you are tired. It’s ridiculous to me. The kids that were there had great mannners. But the food if I can give 0 I would have.
Michael C Colon
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May 21, 2025
Absolutely Disgusting, Avoid This Place.
This place was nasty. The guy working there was just walking around on his phone, not doing any real cleaning. I overheard him telling his coworker he was “cleaning tables,” but all he had were a few napkins he was just wiping things down and tossing trash under the tables. The tables were greasy, the floors were filthy and so sticky you could probably glue down some LVP flooring without any adhesive. Zero effort, zero cleanliness. Never going back.
Need a Check up at night.
Elijah Henderson
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February 26, 2025
The manager Jay was amazing! I kid you not this was the best customer service I’ve ever had at a fast food style place. He brought the food to me and also helped out a veteran with a sandwich on the house, this guy is a true blessing to the community and made my day.
Oni Ron
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March 05, 2025
Excellent staff, clean store, as someone that is familiar with the necessary steps to maintain a good establishment I’m always impressed with the people here. Service and efficiency are on point. (You guys should be proud of this!) I would choose this location for a quick bite over most.
Just Only John
-
May 11, 2025
Ordered 2 double burgers and other things using the app.
Got there, and was TOLD:
WE DO NOT HAVE THE MEAT, so no burgers
That's LITERALLY what every commercial brags about - so hmmm just lies.
I accepted pulled pork sandwiches instead... they smelled and tasted bad, were so small compared to a double burger, no TOPPINGS, justdisappointing in every way.
I HATE THIS PLACE NOW! - should have cancelled the order, so is it on me for in the moment accommodating
I still paid the same amount - will never go back again
Order #
1000020096214
Location
Wesley Chapel – Bruce B Downs Blvd
1009 Bruce B Downs Blvd
Wesley Chapel, FL 33544
(813) 994-6133
Open from 09:30 - 00:00
Pickup Instructions
Pickup
Arrive at your selected Arby’s and look for your name at our online order shelf in the lobby.
If you don’t see your order, ask a team member.
If the lobby is closed, proceed to our Drive-Thru area.
1xCurly Fries Large
$3.59
1xDouble BBQ Bacon Burger Double
$10.29
1xDouble BBQ Bacon Burger Double
$10.29
1xJamocha Shake Large
$4.59
Subtotal $28.76
Discounts Applied -$10.29
Tax $1.30
ORDER TOTAL: $19.77
Our Address
1009 Bruce B Downs Blvd, Wesley Chapel, FL 33544, USA
So I went and order a bacon Swiss chicken. A little pricey for what I got when I got home. Like waisted gas. And not only do I get a sloppy sandwich but the chicken was reheated to a burnt black chicken and hard not able to eat it. Called nobody answers the phone. Driving back waiting gas being late in the day when you are tired. It’s ridiculous to me. The kids that were there had great mannners. But the food if I can give 0 I would have.
Absolutely Disgusting, Avoid This Place. This place was nasty. The guy working there was just walking around on his phone, not doing any real cleaning. I overheard him telling his coworker he was “cleaning tables,” but all he had were a few napkins he was just wiping things down and tossing trash under the tables. The tables were greasy, the floors were filthy and so sticky you could probably glue down some LVP flooring without any adhesive. Zero effort, zero cleanliness. Never going back. Need a Check up at night.
The manager Jay was amazing! I kid you not this was the best customer service I’ve ever had at a fast food style place. He brought the food to me and also helped out a veteran with a sandwich on the house, this guy is a true blessing to the community and made my day.
Excellent staff, clean store, as someone that is familiar with the necessary steps to maintain a good establishment I’m always impressed with the people here. Service and efficiency are on point. (You guys should be proud of this!) I would choose this location for a quick bite over most.
Ordered 2 double burgers and other things using the app. Got there, and was TOLD: WE DO NOT HAVE THE MEAT, so no burgers That's LITERALLY what every commercial brags about - so hmmm just lies. I accepted pulled pork sandwiches instead... they smelled and tasted bad, were so small compared to a double burger, no TOPPINGS, justdisappointing in every way. I HATE THIS PLACE NOW! - should have cancelled the order, so is it on me for in the moment accommodating I still paid the same amount - will never go back again Order # 1000020096214 Location Wesley Chapel – Bruce B Downs Blvd 1009 Bruce B Downs Blvd Wesley Chapel, FL 33544 (813) 994-6133 Open from 09:30 - 00:00 Pickup Instructions Pickup Arrive at your selected Arby’s and look for your name at our online order shelf in the lobby. If you don’t see your order, ask a team member. If the lobby is closed, proceed to our Drive-Thru area. 1xCurly Fries Large $3.59 1xDouble BBQ Bacon Burger Double $10.29 1xDouble BBQ Bacon Burger Double $10.29 1xJamocha Shake Large $4.59 Subtotal $28.76 Discounts Applied -$10.29 Tax $1.30 ORDER TOTAL: $19.77