I’m a frequent customer at this location and today I dined in. The lady that took my order she was not friendly even when walked in she took the order quickly and rushed. I ordered a Ruben sandwich now in the past this sandwich was loaded I mean loaded and heavy. When I got the sandwich I was extremely disappointed with how this sandwich looked. I got like what 2/3 slices of meat. I went up and spoke to the lady and complained and she said oh u got 3.5lbs of meat. I mean looking at the sandwich and the picture of the menu how the heck. I was so disappointed and she didn’t even bother remake my sandwich $13 for this meal and it was worth $1.00. She shouldn’t even be working with the attitude she has. She all tatted and wear glasses so the owner would know the employee they have working.
Kilo Foxtrot
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September 02, 2024
Ordered a Double Roast Beef combo with large crinkle fries and soda plus one regular Roast Beef. Used the 50% off deal on the App and made my $18 order just over $8. Great deal on the app or with coupons from the newspaper!! Arby's has been my favorite fast food place since I was a kid, over 45 yrs and this location on SR54 in Lutz has always done a good job in the 17yrs Ive been going here. Sandwiches are always freshly made, and our fries were hot and crispy. Great job Crew!!
Ryan Lowmiller
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June 11, 2024
Hadn't eaten at an Arby's in over 5 years but with their five classic roast beefs for $5 on the app, I decided to give it a try. After getting my food it's going to be another 5 years before I eat there again.
Carla Arndt
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September 29, 2023
Food was amazingly delicious, and reasonably priced. My spouse and I each had ordered a Gyro combo that was very delicious! Dining room nice and clean.
We had an opportunity to meet, and speak with the manager Mr. Browning due to an unfortunate event while ordering. Situation was resolved and we will be returning. Arby’s # 7541 in Lutz, FL
April Sjovall
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March 10, 2022
We came at peak dinner and it was still stale. Kids behind the counter were friendly but never again.
The fries and mozzarella sticks which were great. The rest was truly awful.
I ordered a half pound plain roast beef. First, they gave me a god awful dry chicken monstrosity, colloquially known as the "chicken swiss". I went to the counter, asked for what I ordered.
This time, they gave me the plastic cheese version, which was drenched in some kind of mystery sauce. See the puddle? Yeah. Super cool slimy bun as a bonus.
Place was completely empty at 6pm. Saw one lonely car go through drive thru the entire time. I assure you it's a total mystery why.
I didn't bother trying to get another replacement. Just get me out of here. Ugh.
I’m a frequent customer at this location and today I dined in. The lady that took my order she was not friendly even when walked in she took the order quickly and rushed. I ordered a Ruben sandwich now in the past this sandwich was loaded I mean loaded and heavy. When I got the sandwich I was extremely disappointed with how this sandwich looked. I got like what 2/3 slices of meat. I went up and spoke to the lady and complained and she said oh u got 3.5lbs of meat. I mean looking at the sandwich and the picture of the menu how the heck. I was so disappointed and she didn’t even bother remake my sandwich $13 for this meal and it was worth $1.00. She shouldn’t even be working with the attitude she has. She all tatted and wear glasses so the owner would know the employee they have working.
Ordered a Double Roast Beef combo with large crinkle fries and soda plus one regular Roast Beef. Used the 50% off deal on the App and made my $18 order just over $8. Great deal on the app or with coupons from the newspaper!! Arby's has been my favorite fast food place since I was a kid, over 45 yrs and this location on SR54 in Lutz has always done a good job in the 17yrs Ive been going here. Sandwiches are always freshly made, and our fries were hot and crispy. Great job Crew!!
Hadn't eaten at an Arby's in over 5 years but with their five classic roast beefs for $5 on the app, I decided to give it a try. After getting my food it's going to be another 5 years before I eat there again.
Food was amazingly delicious, and reasonably priced. My spouse and I each had ordered a Gyro combo that was very delicious! Dining room nice and clean. We had an opportunity to meet, and speak with the manager Mr. Browning due to an unfortunate event while ordering. Situation was resolved and we will be returning. Arby’s # 7541 in Lutz, FL
We came at peak dinner and it was still stale. Kids behind the counter were friendly but never again. The fries and mozzarella sticks which were great. The rest was truly awful. I ordered a half pound plain roast beef. First, they gave me a god awful dry chicken monstrosity, colloquially known as the "chicken swiss". I went to the counter, asked for what I ordered. This time, they gave me the plastic cheese version, which was drenched in some kind of mystery sauce. See the puddle? Yeah. Super cool slimy bun as a bonus. Place was completely empty at 6pm. Saw one lonely car go through drive thru the entire time. I assure you it's a total mystery why. I didn't bother trying to get another replacement. Just get me out of here. Ugh.