First visit here! Never been to a Burger 21 until today. My kids and I came here before their piano lesson today. We ate in and were greeted by a friendly guy who knew about the food and sold me the daily special, “The Cheesy”. I bought three kids burger meals and it was around $44 with a 10% register payment tip. I received my food promptly as the nice young man said it would be about 10 minutes. As my kids and I were waiting for our food I observed this nice young man serving other people and interactions with his co-workers. He eventually came back to my kids and I at our table asking how everything was for us. I asked if he was managing the place because his awareness of the dining room and customers was amazing to see. He told me he started about two weeks ago. I, myself, managed a restaurant and bar in an international airport when I was only seventeen. I know great service when I see it. I found out this nice young man’s name is Chris (Isaiah) and I had the privilege of complimenting him and told him he will go a long way in life with his practices. I would imagine he comes from a great loving family given his kind tone and desire to be helpful to all those around him. I spoke with his manager, Gabriel, about my observations and asked if Gabriel had hired him. Gabriel confirmed and said they really needed someone like Chris there and was happy to receive my feedback. I pointed out to Gabriel, another observation of mine, that they need to rearrange the table/seat setup on the west wall because the can lights hanging from the ceiling were designed to align with the tables and they’re misaligned. He agreed and I told him and Chris we will be back. My faith in the youth restored! A loving family and learning to be kind and care for others goes a long way and I pray to see more of it for years to come. Too much hate and divisiveness in our culture these days. Stay safe and healthy!
Yuri Tulchin
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June 19, 2024
Wow! Stopped in for a quick snack, passed by the typical spots like BurgerKing, 5 guys etc.... just to give this burger spot a shot. I'm very pleased with the service and Jonathan cooked our burgers perfectly, didn't get to thank him so thank you! Interior could use a different look or vibe. Maybe it's the color of the walls but it's begging for pictures inside. Couldn't be happier with our experience and we will be back!
Ashley Gonzalez
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May 28, 2024
The food and service was amazing. Definitely recommend coming here. One of the best chicken sandwiches i have ever had !!! The staff is the sweetest and the manager, Gabriel, is great!!
Jina Kay Henry
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July 29, 2024
Our first visit to Burger 21 in New Tampa left us highly impressed. All staff members were exceptionally friendly and helpful to us, as well as to other patrons. We also observed team cooperation and helpfulness. The food was fresh, hot and delicious. I ordered a lettuce-wrapped burger and they wrapped it so well, it stayed together the entire time. I was pleased, to say the least. The restaurant was clean and welcoming in every possible way. In this day and age, this type of experience in a “fast food” environment is almost unheard of! These were a really special group of employees the Thursday night we visited. Also, management should be commended on the morale and systems. Keep up the amazing work, Burger 21 —- we will definitely be back!
Sara Musaad
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January 11, 2024
Here you will find the best, most delicious and delicious types of burgers. There is a burger offer on Wednesdays for one day a week, in addition to crispy french fries for $8.99... I add jalapenos, fried onions and mushrooms to the burgers, and I also love their 21 sauce, honey mustard and Chapotle Mayo, and the most distinctive feature of the restaurant is the location and outdoor seating.. Service is a bit slow compared to the Carolwood branch
First visit here! Never been to a Burger 21 until today. My kids and I came here before their piano lesson today. We ate in and were greeted by a friendly guy who knew about the food and sold me the daily special, “The Cheesy”. I bought three kids burger meals and it was around $44 with a 10% register payment tip. I received my food promptly as the nice young man said it would be about 10 minutes. As my kids and I were waiting for our food I observed this nice young man serving other people and interactions with his co-workers. He eventually came back to my kids and I at our table asking how everything was for us. I asked if he was managing the place because his awareness of the dining room and customers was amazing to see. He told me he started about two weeks ago. I, myself, managed a restaurant and bar in an international airport when I was only seventeen. I know great service when I see it. I found out this nice young man’s name is Chris (Isaiah) and I had the privilege of complimenting him and told him he will go a long way in life with his practices. I would imagine he comes from a great loving family given his kind tone and desire to be helpful to all those around him. I spoke with his manager, Gabriel, about my observations and asked if Gabriel had hired him. Gabriel confirmed and said they really needed someone like Chris there and was happy to receive my feedback. I pointed out to Gabriel, another observation of mine, that they need to rearrange the table/seat setup on the west wall because the can lights hanging from the ceiling were designed to align with the tables and they’re misaligned. He agreed and I told him and Chris we will be back. My faith in the youth restored! A loving family and learning to be kind and care for others goes a long way and I pray to see more of it for years to come. Too much hate and divisiveness in our culture these days. Stay safe and healthy!
Wow! Stopped in for a quick snack, passed by the typical spots like BurgerKing, 5 guys etc.... just to give this burger spot a shot. I'm very pleased with the service and Jonathan cooked our burgers perfectly, didn't get to thank him so thank you! Interior could use a different look or vibe. Maybe it's the color of the walls but it's begging for pictures inside. Couldn't be happier with our experience and we will be back!
The food and service was amazing. Definitely recommend coming here. One of the best chicken sandwiches i have ever had !!! The staff is the sweetest and the manager, Gabriel, is great!!
Our first visit to Burger 21 in New Tampa left us highly impressed. All staff members were exceptionally friendly and helpful to us, as well as to other patrons. We also observed team cooperation and helpfulness. The food was fresh, hot and delicious. I ordered a lettuce-wrapped burger and they wrapped it so well, it stayed together the entire time. I was pleased, to say the least. The restaurant was clean and welcoming in every possible way. In this day and age, this type of experience in a “fast food” environment is almost unheard of! These were a really special group of employees the Thursday night we visited. Also, management should be commended on the morale and systems. Keep up the amazing work, Burger 21 —- we will definitely be back!
Here you will find the best, most delicious and delicious types of burgers. There is a burger offer on Wednesdays for one day a week, in addition to crispy french fries for $8.99... I add jalapenos, fried onions and mushrooms to the burgers, and I also love their 21 sauce, honey mustard and Chapotle Mayo, and the most distinctive feature of the restaurant is the location and outdoor seating.. Service is a bit slow compared to the Carolwood branch