I've been coming to this Chipotle for about a year now. And today / I could tell management or something must be different. The team here is a lot more professional and orderly. They did a great job with their customer service and the speed of getting the food together. And overall the restaurant was a lot more clean and tidy. Whoever's in charge now. Definitely helped things turn around bringing it back to where it should be. I love Chipotle so much. Been eating at them for quite a few years now and it's my number one for fast food!
Edwin Pena
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March 27, 2025
Chipotle keeps getting worse. Ordered a quesadilla and it had a sprinkling of cheese. Ordered double meat and it was barely enough to be considered a regular serving. Are they trying to balance their books by skimping on serving amount?
Nico Phato
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September 05, 2025
Chipotle has gone too far this is the limit! Today was my breaking point I have been in the top 3% of user going to chipotle and what they did yesterday has broke me into tears. So, today I was getting my kids meal and I always get a side cup of cheese and pico for the past 5 years and 2 years at this restaurant. But suddenly since yesterday they are mandated to charge me an extra $1.40 for a cup which is outrageous for an cup that used to be free so, now if I want to get a kids meal and sides of cheese and pico it will be $8.80 then the past $5.98. I’m at a lost for words this has been the closest chipotle by me and seeing they up-charge the price saddens me. I hope this restaurant will be able to see this message and change it back to the way it used to be!
Ward Dougherty
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January 01, 2025
A good place to pick up good food.
This is one of the over 3750 restaurants in the chain that is headquartered in Newport Beach, Ca. I have been to many of their locations in many different states. This one is located off the north side of US 54 just west of the Suncoast Parkway. There is not a lof of parking in front of the location. This was our first visit to this location but it is very similar in style, quality, and service to their other restaurants in that you order at one side of a line and follow your meal through the line to completion adding items that you want as you move down the line. They serve bowls and burritos with beans, rice, and meats. Their ingredients are fresh and I have always gotten a good meal. Normally I order and eat there but not this time. This time we actually ordered a large (5 boxes) of food for a party. The price was reasonable and it was prepared fresh. The staff was very friendly, the restaurant was clean and paying and picking up was very easy. The staff actually helped carry and put the food into the car. The food was very good and still hot and cold when we got it to our destination. The only downside was that this seems a popular hangout for teenagers when I visited for the pickup and they were not a quiet group. I would recommend this location to my fellow travelers looking for a good meal in the area.
B JC
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June 29, 2025
Made both of our bowls wrong and unfortunately we picked up through the drive through lane so didn’t check. It wasn’t just a missed topping - it was wrong meat, toppings that neither bowl ordered, wrong beans, etc. Everything about both bowls was wrong. Chipotles response? 1 free entree and a free drink? How about refunding me for both bowls you messed up and the tip I left, chipotle! CHECK YOUR ORDER BEFORE DRIVING OFF.
Our Address
16118 Preserve Marketplace Blvd, Odessa, FL 33556, USA
I've been coming to this Chipotle for about a year now. And today / I could tell management or something must be different. The team here is a lot more professional and orderly. They did a great job with their customer service and the speed of getting the food together. And overall the restaurant was a lot more clean and tidy. Whoever's in charge now. Definitely helped things turn around bringing it back to where it should be. I love Chipotle so much. Been eating at them for quite a few years now and it's my number one for fast food!
Chipotle keeps getting worse. Ordered a quesadilla and it had a sprinkling of cheese. Ordered double meat and it was barely enough to be considered a regular serving. Are they trying to balance their books by skimping on serving amount?
Chipotle has gone too far this is the limit! Today was my breaking point I have been in the top 3% of user going to chipotle and what they did yesterday has broke me into tears. So, today I was getting my kids meal and I always get a side cup of cheese and pico for the past 5 years and 2 years at this restaurant. But suddenly since yesterday they are mandated to charge me an extra $1.40 for a cup which is outrageous for an cup that used to be free so, now if I want to get a kids meal and sides of cheese and pico it will be $8.80 then the past $5.98. I’m at a lost for words this has been the closest chipotle by me and seeing they up-charge the price saddens me. I hope this restaurant will be able to see this message and change it back to the way it used to be!
A good place to pick up good food. This is one of the over 3750 restaurants in the chain that is headquartered in Newport Beach, Ca. I have been to many of their locations in many different states. This one is located off the north side of US 54 just west of the Suncoast Parkway. There is not a lof of parking in front of the location. This was our first visit to this location but it is very similar in style, quality, and service to their other restaurants in that you order at one side of a line and follow your meal through the line to completion adding items that you want as you move down the line. They serve bowls and burritos with beans, rice, and meats. Their ingredients are fresh and I have always gotten a good meal. Normally I order and eat there but not this time. This time we actually ordered a large (5 boxes) of food for a party. The price was reasonable and it was prepared fresh. The staff was very friendly, the restaurant was clean and paying and picking up was very easy. The staff actually helped carry and put the food into the car. The food was very good and still hot and cold when we got it to our destination. The only downside was that this seems a popular hangout for teenagers when I visited for the pickup and they were not a quiet group. I would recommend this location to my fellow travelers looking for a good meal in the area.
Made both of our bowls wrong and unfortunately we picked up through the drive through lane so didn’t check. It wasn’t just a missed topping - it was wrong meat, toppings that neither bowl ordered, wrong beans, etc. Everything about both bowls was wrong. Chipotles response? 1 free entree and a free drink? How about refunding me for both bowls you messed up and the tip I left, chipotle! CHECK YOUR ORDER BEFORE DRIVING OFF.