This place is very clean and quiet. Their desserts are very good. The only reason I didn't give them 5 stars is because we went several times and the service was slow although they were not busy. Also, the cars waiting for the drive through line up behind parked cars so I had to sit in my car and wait for the cars behind me to move in order to get out.
Megan M
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June 19, 2024
The place seems clean. That's about the only positive thing. The quality and service of this place seems to be declining more and more. You will wait forever for your food and if you go through the drive thru you will park and have to wait and not even receive the correct items. God forbid you question the owner/manager about a missing item. He won't even apologize and will act like your lying. The food you do receive will not match the menu and will taste like garbage. If it were up to me I would stop going but unfortunately my kids love it. Even there blizzards aren't good anymore. Oh and if you want extra dressing that's an extra .30. Absolutely ridiculous. How this place still open I have no idea. I will attach a screenshot of the salad I ordered and what I actually received. It consist of one chicken strip, no bacon, and barely any cheese and your only allowed one dressing. Going to try and convince my daughters to go elsewhere as I really don't want to waste my money here anymore. Sorry but this place is an absolute joke.
Kay Zay
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August 13, 2025
I watched the manager get onto an employee them about wanting to be sanitary about people’s food. Also more then half of them were touching all over my food without bare hands, i don’t know where their hands have been or even if they washed them. Never eating here again
RR MedHealth
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September 02, 2025
If you are looking for somewhere to stop and get a treat or something to eat, do not go here. The Dairy Queen located at SR54 in New Port Richey have an incompetent staff that will take entirely too long to fill your order. We went here to grab two of the new fall blizzards and spent 46 minutes in the drive thru! That is just utterly ridiculous. Even the customers that were going inside were complaining as they left about the lack of service. It's simply a waste of time to go here. We're just going to go to the Baskin and Robbins right down the road from now on.
greer robinson
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August 03, 2025
I’m usually not one to do this, but this is the 2nd time me and my fiancé have been there and they’ve been rude and our order has been wrong. The first time my fiancé went back to the counter and the man at the counter was very rude when all he did was tell him he didn’t think they made the blizzard right. The man argued with him and put a pump of hot fudge on the blizzard and pretty much threw the blizzard back at him. Now this time the blizzard still isn’t right and his milkshake doesn’t taste right either. Oh well we just left and threw it away. Not getting yelled at again.
This place is very clean and quiet. Their desserts are very good. The only reason I didn't give them 5 stars is because we went several times and the service was slow although they were not busy. Also, the cars waiting for the drive through line up behind parked cars so I had to sit in my car and wait for the cars behind me to move in order to get out.
The place seems clean. That's about the only positive thing. The quality and service of this place seems to be declining more and more. You will wait forever for your food and if you go through the drive thru you will park and have to wait and not even receive the correct items. God forbid you question the owner/manager about a missing item. He won't even apologize and will act like your lying. The food you do receive will not match the menu and will taste like garbage. If it were up to me I would stop going but unfortunately my kids love it. Even there blizzards aren't good anymore. Oh and if you want extra dressing that's an extra .30. Absolutely ridiculous. How this place still open I have no idea. I will attach a screenshot of the salad I ordered and what I actually received. It consist of one chicken strip, no bacon, and barely any cheese and your only allowed one dressing. Going to try and convince my daughters to go elsewhere as I really don't want to waste my money here anymore. Sorry but this place is an absolute joke.
I watched the manager get onto an employee them about wanting to be sanitary about people’s food. Also more then half of them were touching all over my food without bare hands, i don’t know where their hands have been or even if they washed them. Never eating here again
If you are looking for somewhere to stop and get a treat or something to eat, do not go here. The Dairy Queen located at SR54 in New Port Richey have an incompetent staff that will take entirely too long to fill your order. We went here to grab two of the new fall blizzards and spent 46 minutes in the drive thru! That is just utterly ridiculous. Even the customers that were going inside were complaining as they left about the lack of service. It's simply a waste of time to go here. We're just going to go to the Baskin and Robbins right down the road from now on.
I’m usually not one to do this, but this is the 2nd time me and my fiancé have been there and they’ve been rude and our order has been wrong. The first time my fiancé went back to the counter and the man at the counter was very rude when all he did was tell him he didn’t think they made the blizzard right. The man argued with him and put a pump of hot fudge on the blizzard and pretty much threw the blizzard back at him. Now this time the blizzard still isn’t right and his milkshake doesn’t taste right either. Oh well we just left and threw it away. Not getting yelled at again.