Went through the drive thru last night ordered a 3 piece and wanted 1 biscuit the cashier said he could not sell me just one. I did not tell him I wanted two. He charged me for two. Then I asked for a cup of water he said he couldn't give me one. Never again. I just called corporate.
Millana Marie
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August 11, 2024
Absolutely do not recommend did not use gloves at any point in time. There was a Tan guy with long hair wiping his Very visibly sweaty face and going straight into the bags of food as well as preparing the food. So disgusting. Instead of asking what substitute I wanted, they just put whatever they wanted inside the bag . So unprofessional to not even inform me that the option I chose wasn’t available . When I let The white boy now he just stated that that was the only thing that could substitute when they clearly had coleslaw. Also went through the drive-through at first and they told me the only way I can pick up the order is if I came inside which it’s not a DoorDash order or anything of that sort so that’s pretty Irritating. On top of that had to wait over 15 minutes for my order because they prioritize drive-through while I’m just standing there For a six piece meal . Store is also very dirty. Inside of the store floors were filthy and all chairs were on top of tables at 6:40 PM. I would definitely recommend the gulf to bay location instead.
john schunck
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May 07, 2024
I don't know why I keep going here I guess I don't go very often and when I do it it's to find out if they've ever improved. That's the only reason I can think that I go there still. When I was a kid it was a real Joy if Dad brought home a bucket of 20 pieces for us all to have is a family. The chicken always had this intense flavor and a lusciousness. A few times at the Dunedin KFC I have had this kind of chicken but not very often more times than not I don't even recognize their original recipe it's almost as if they go out to a grocery store and buy some cheap bread coating and use that to save money or something because I can't imagine why they would not use the company's own brand of coating. I go to other KFC's and I can still get original recipe that tastes like it should so I don't understand why this location can't do that. About three out of five times that I go there the chicken taste like some kind of Frozen Fried Chicken from a discount store. This place has gotten really expensive too they used to have a two-piece meal deal on Tuesdays for $2.99 and now if you want to do anything like a two or three piece meal you're going to pay $9 to $12 out the door. I have to say and this is sad to have to do this but I hate this place they had better get their act together or there's going to be an uprising and Dunedin we're just going to throw out all of the bad businesses
Ary González
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April 09, 2024
the cashier greeted us with a smile and she was very kind. but the other woman working there yelled at her “YOU CANT DO THAT” when I asked for cheese on my sandwich and she said yes. I understand maybe that’s not an option and she forgot but THATS OKAY, what NOT okay is to yell at your employees (or coworkers). Also, the fries were awful, very over fried…
Heather Case
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August 06, 2024
My husband and I have not had KFC since we were kids many years ago..We were gonna trest ourselves to a nostalgic meal ..We were soo excited to have that delish taste again...absolutely horrible!!..obviously cooked in VERY old burnt oil...b4 we even tried it..it just stunk not like how fried chicken should smell..we spit it out..Sooo gross and extremely disappointing....
Went through the drive thru last night ordered a 3 piece and wanted 1 biscuit the cashier said he could not sell me just one. I did not tell him I wanted two. He charged me for two. Then I asked for a cup of water he said he couldn't give me one. Never again. I just called corporate.
Absolutely do not recommend did not use gloves at any point in time. There was a Tan guy with long hair wiping his Very visibly sweaty face and going straight into the bags of food as well as preparing the food. So disgusting. Instead of asking what substitute I wanted, they just put whatever they wanted inside the bag . So unprofessional to not even inform me that the option I chose wasn’t available . When I let The white boy now he just stated that that was the only thing that could substitute when they clearly had coleslaw. Also went through the drive-through at first and they told me the only way I can pick up the order is if I came inside which it’s not a DoorDash order or anything of that sort so that’s pretty Irritating. On top of that had to wait over 15 minutes for my order because they prioritize drive-through while I’m just standing there For a six piece meal . Store is also very dirty. Inside of the store floors were filthy and all chairs were on top of tables at 6:40 PM. I would definitely recommend the gulf to bay location instead.
I don't know why I keep going here I guess I don't go very often and when I do it it's to find out if they've ever improved. That's the only reason I can think that I go there still. When I was a kid it was a real Joy if Dad brought home a bucket of 20 pieces for us all to have is a family. The chicken always had this intense flavor and a lusciousness. A few times at the Dunedin KFC I have had this kind of chicken but not very often more times than not I don't even recognize their original recipe it's almost as if they go out to a grocery store and buy some cheap bread coating and use that to save money or something because I can't imagine why they would not use the company's own brand of coating. I go to other KFC's and I can still get original recipe that tastes like it should so I don't understand why this location can't do that. About three out of five times that I go there the chicken taste like some kind of Frozen Fried Chicken from a discount store. This place has gotten really expensive too they used to have a two-piece meal deal on Tuesdays for $2.99 and now if you want to do anything like a two or three piece meal you're going to pay $9 to $12 out the door. I have to say and this is sad to have to do this but I hate this place they had better get their act together or there's going to be an uprising and Dunedin we're just going to throw out all of the bad businesses
the cashier greeted us with a smile and she was very kind. but the other woman working there yelled at her “YOU CANT DO THAT” when I asked for cheese on my sandwich and she said yes. I understand maybe that’s not an option and she forgot but THATS OKAY, what NOT okay is to yell at your employees (or coworkers). Also, the fries were awful, very over fried…
My husband and I have not had KFC since we were kids many years ago..We were gonna trest ourselves to a nostalgic meal ..We were soo excited to have that delish taste again...absolutely horrible!!..obviously cooked in VERY old burnt oil...b4 we even tried it..it just stunk not like how fried chicken should smell..we spit it out..Sooo gross and extremely disappointing....