I was picking up an order here for family and they didn’t start the order till I got there. The staff was friendly, but I had to wait probably 10 minutes, even though the order was placed 20 minutes prior. The cleanliness was very pleasant (which isn’t always common in McDonalds) and the atmosphere was modern chic.
shrouded willow
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July 13, 2024
Me and my mother had went here to order breakfast and we had a lady with a purple shirt and mask the counter lady seemed very unpleasant towards my mom when we had said we ordered off the kiosk she had said with an attitude “yeah I know but what was your order? I have four orders here which one?” (Usually the kiosk will give you a receipt with your order number but our kiosk unfortunately did not so we wasn’t sure what number we had) and my mom had asked if we could have ketchup because she had just handed us the bag and she opened the bag and said exactly, “is this not enough for you?” The food is great, and I’m sure the other employees are very nice, I have a friend who works at this McDonald’s as well, but the service we had gotten wasn’t pleasant.
Emmaline Peters
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July 12, 2024
The woman taking my order didn't speak English so she couldn't understand anything I was saying. She messed my order up 3x and had to have management fix it. She over charged me for my order cuz she couldn't understand what I was saying. She was extremely rude and did not apologize or anything about the mistakes. Instead she got an attitude. Slammed my food down and pushed it at me. They didn't do my rewards correctly so I didn't get my rewards points. The other staff member I asked to help me instead acted bothered by having to come help me. The entire staff was speaking Spanish and could not be understood. My coffee had no cream and sugar when I asked for extra. It was one of the worst McDonald's experiences I've ever had, with zero care for their terrible service and horrible attitude.
Would not recommend this McDonald's take a few minutes and drive to a different one.
joe mcclintock
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February 06, 2023
I normally don't do bad reviews...only if it was really bad. (the girl at the lobby register helping me I would give 5 stars , she did her job) I ordered mobile , 2 breakfast sandwiches, hash brown and a drink. My sandwich was a crispy chicken mcgriddle with extra cheese and bacon. It had no chicken and for some reason it had egg. So I drove back to get it fixed. The lobby was full of people waiting ( Sunday morning ) . Several people were having issues with their orders and one came back in having no bacon in the big breakfast. After 10 minutes waiting the girl on register saw me still standing there and asked the back where my sandwich was. She stated one more time aloud that she was waiting on the item I ordered and exactly what was on it. The woman ( blue shirt ,brown hair )making my order had looked over to me after being asked about it and said " I already made that! " like it mattered now when it was wrong . A few minutes later the girl helping me gave me my food and I walked out. When I got in the car I checked it....no cheese or bacon. Really? 7 dollars for that? So I just left after 45 total minutes went by from the time on my receipt. Don't trust this McDonald's on the corner of ridge and 19 anymore lol. My fault for going there .
Adam Green
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August 01, 2024
I had the most delightful experience at McDonald's recently, and I just had to share! Keep up the good work, McDonald's team—you're doing an amazing job!
So, picture this: It was a typical Friday afternoon, and I had just finished a long week of work. I decided to treat myself to some comfort food. As I walked into this McDonald's, the aroma of fresh fries and sizzling burgers hit me, and my mouth started watering instantly.
I approached the counter and was greeted with a friendly smile. After placing my order for a Big Mac, large fries, and a chocolate milkshake, I found a cozy spot by the window. While waiting, I couldn't help but overhear a little kid at the next table explaining to his mom how he was planning to build a McNugget tower taller than the Eiffel Tower. His excitement was contagious, and I found myself chuckling along.
When my food arrived, it looked like a work of art. The Big Mac was perfectly layered, the fries were golden and crispy, and the milkshake had just the right amount of whipped cream on top. I took my first bite, and it was like a flavor explosion in my mouth. The juicy beef, the fresh lettuce, the tangy pickles—all coming together in perfect harmony.
As I was savoring my meal, an unexpected comedy show unfolded. A group of teenagers at the next table had decided to have a friendly fry-tossing competition, aiming to land fries into each other's mouths from across the table. It was hilarious to watch, and even the employees were laughing and joining in the fun. One particularly ambitious toss ended up landing a fry in someone's milkshake, and the whole place erupted in laughter.
This visit to McDonald's was not just about the food; it was about the sense of community and the joy that filled the air. McDonald's has a way of bringing people together, creating happy memories, and serving delicious food that hits the spot every time.
Keep up the fantastic work, McDonald's! Your food, your staff, and your welcoming atmosphere always leave me craving more. Can't wait for my next visit!
4o
ChatGPT can make mistakes. Check
I was picking up an order here for family and they didn’t start the order till I got there. The staff was friendly, but I had to wait probably 10 minutes, even though the order was placed 20 minutes prior. The cleanliness was very pleasant (which isn’t always common in McDonalds) and the atmosphere was modern chic.
Me and my mother had went here to order breakfast and we had a lady with a purple shirt and mask the counter lady seemed very unpleasant towards my mom when we had said we ordered off the kiosk she had said with an attitude “yeah I know but what was your order? I have four orders here which one?” (Usually the kiosk will give you a receipt with your order number but our kiosk unfortunately did not so we wasn’t sure what number we had) and my mom had asked if we could have ketchup because she had just handed us the bag and she opened the bag and said exactly, “is this not enough for you?” The food is great, and I’m sure the other employees are very nice, I have a friend who works at this McDonald’s as well, but the service we had gotten wasn’t pleasant.
The woman taking my order didn't speak English so she couldn't understand anything I was saying. She messed my order up 3x and had to have management fix it. She over charged me for my order cuz she couldn't understand what I was saying. She was extremely rude and did not apologize or anything about the mistakes. Instead she got an attitude. Slammed my food down and pushed it at me. They didn't do my rewards correctly so I didn't get my rewards points. The other staff member I asked to help me instead acted bothered by having to come help me. The entire staff was speaking Spanish and could not be understood. My coffee had no cream and sugar when I asked for extra. It was one of the worst McDonald's experiences I've ever had, with zero care for their terrible service and horrible attitude. Would not recommend this McDonald's take a few minutes and drive to a different one.
I normally don't do bad reviews...only if it was really bad. (the girl at the lobby register helping me I would give 5 stars , she did her job) I ordered mobile , 2 breakfast sandwiches, hash brown and a drink. My sandwich was a crispy chicken mcgriddle with extra cheese and bacon. It had no chicken and for some reason it had egg. So I drove back to get it fixed. The lobby was full of people waiting ( Sunday morning ) . Several people were having issues with their orders and one came back in having no bacon in the big breakfast. After 10 minutes waiting the girl on register saw me still standing there and asked the back where my sandwich was. She stated one more time aloud that she was waiting on the item I ordered and exactly what was on it. The woman ( blue shirt ,brown hair )making my order had looked over to me after being asked about it and said " I already made that! " like it mattered now when it was wrong . A few minutes later the girl helping me gave me my food and I walked out. When I got in the car I checked it....no cheese or bacon. Really? 7 dollars for that? So I just left after 45 total minutes went by from the time on my receipt. Don't trust this McDonald's on the corner of ridge and 19 anymore lol. My fault for going there .
I had the most delightful experience at McDonald's recently, and I just had to share! Keep up the good work, McDonald's team—you're doing an amazing job! So, picture this: It was a typical Friday afternoon, and I had just finished a long week of work. I decided to treat myself to some comfort food. As I walked into this McDonald's, the aroma of fresh fries and sizzling burgers hit me, and my mouth started watering instantly. I approached the counter and was greeted with a friendly smile. After placing my order for a Big Mac, large fries, and a chocolate milkshake, I found a cozy spot by the window. While waiting, I couldn't help but overhear a little kid at the next table explaining to his mom how he was planning to build a McNugget tower taller than the Eiffel Tower. His excitement was contagious, and I found myself chuckling along. When my food arrived, it looked like a work of art. The Big Mac was perfectly layered, the fries were golden and crispy, and the milkshake had just the right amount of whipped cream on top. I took my first bite, and it was like a flavor explosion in my mouth. The juicy beef, the fresh lettuce, the tangy pickles—all coming together in perfect harmony. As I was savoring my meal, an unexpected comedy show unfolded. A group of teenagers at the next table had decided to have a friendly fry-tossing competition, aiming to land fries into each other's mouths from across the table. It was hilarious to watch, and even the employees were laughing and joining in the fun. One particularly ambitious toss ended up landing a fry in someone's milkshake, and the whole place erupted in laughter. This visit to McDonald's was not just about the food; it was about the sense of community and the joy that filled the air. McDonald's has a way of bringing people together, creating happy memories, and serving delicious food that hits the spot every time. Keep up the fantastic work, McDonald's! Your food, your staff, and your welcoming atmosphere always leave me craving more. Can't wait for my next visit! 4o ChatGPT can make mistakes. Check