I ordered the steak asiago bagel and was in disbelief when we got back home and noticed that there wasn’t any steak at all. I just don’t understand how that can happen. The chicken sandwich that we got had barely any chicken. It was disappointing having to go back to the restaurant after arriving home but the MOD did make things right by providing a gift card for the missing item as well as offering me a drink and cookie.
Tim Zimmerle
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June 17, 2026
The soups here are incredible and the customer service is amazing. The chicken noodle makes me up on a day I'm feeling better and the broccoli cheddar is just divine. As for customer service the employees really know how to make you feel welcomed. John really made my experience feel more personal today.
Electronic Pixel
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May 22, 2026
⭐⭐⭐☆☆
Good food, but please clean those chairs!
Panera's food was great as always — fresh, flavorful, and consistent. No complaints there at all. BUT the seating cleanliness? Major issue. 😬
I rested my head back on the chair headrest and it was visibly oily, grimy, and worn down. I actually had to get up and wash my hands after touching it — that says it all. For a restaurant that markets itself on a clean and welcoming environment, this was a real disappointment and honestly a hygiene concern.
And honestly, it makes you wonder — if the chairs look like that, how clean are the staff when handling your food? That thought alone is enough to make anyone uncomfortable. Cleanliness in the dining area is a direct reflection of the kitchen and the people preparing your meal.
Panera, the food is a 5/5 but your cleanliness is a 0/5. Nobody should have to think twice about what they're touching or leaning against while trying to enjoy a meal. Please deep clean or replace those chair headrests and hold your standards higher across the board — customers notice everything.
I'll be back for the food, but I'll be keeping my head up next time! 😅🙏
Jasmine Lopez
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April 14, 2026
Nice lunch, I had a chicken avocado sandwich, and French onion soup, it was a little salty, but, overall it was good.
Chris Cook
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August 14, 2024
The staff at the location were friendly and informative. The location was not overly busy during the lunch hour. We were able to sit and talk while waiting for our food and stay a little longer after eating to finish our conversation. I tried the new bacon, chicken and ranch sandwich. It was tasty. However, it definitely didn’t look like the photo on the menu. Fountain drinks are Pepsi brand. Sweet tea is apparently DIY.
I ordered the steak asiago bagel and was in disbelief when we got back home and noticed that there wasn’t any steak at all. I just don’t understand how that can happen. The chicken sandwich that we got had barely any chicken. It was disappointing having to go back to the restaurant after arriving home but the MOD did make things right by providing a gift card for the missing item as well as offering me a drink and cookie.
The soups here are incredible and the customer service is amazing. The chicken noodle makes me up on a day I'm feeling better and the broccoli cheddar is just divine. As for customer service the employees really know how to make you feel welcomed. John really made my experience feel more personal today.
⭐⭐⭐☆☆ Good food, but please clean those chairs! Panera's food was great as always — fresh, flavorful, and consistent. No complaints there at all. BUT the seating cleanliness? Major issue. 😬 I rested my head back on the chair headrest and it was visibly oily, grimy, and worn down. I actually had to get up and wash my hands after touching it — that says it all. For a restaurant that markets itself on a clean and welcoming environment, this was a real disappointment and honestly a hygiene concern. And honestly, it makes you wonder — if the chairs look like that, how clean are the staff when handling your food? That thought alone is enough to make anyone uncomfortable. Cleanliness in the dining area is a direct reflection of the kitchen and the people preparing your meal. Panera, the food is a 5/5 but your cleanliness is a 0/5. Nobody should have to think twice about what they're touching or leaning against while trying to enjoy a meal. Please deep clean or replace those chair headrests and hold your standards higher across the board — customers notice everything. I'll be back for the food, but I'll be keeping my head up next time! 😅🙏
Nice lunch, I had a chicken avocado sandwich, and French onion soup, it was a little salty, but, overall it was good.
The staff at the location were friendly and informative. The location was not overly busy during the lunch hour. We were able to sit and talk while waiting for our food and stay a little longer after eating to finish our conversation. I tried the new bacon, chicken and ranch sandwich. It was tasty. However, it definitely didn’t look like the photo on the menu. Fountain drinks are Pepsi brand. Sweet tea is apparently DIY.