My very first time ordering here and my last. Asked them to please make it well done but that didn't happen. The cheese didn't even melt and you cut it up and sent it out anyways?! It was seriously barely warm. You could care less and it shows.
Eleanor Lopez
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September 05, 2024
My family and I really enjoy eating in however today I wanted to eat something new at home. So I decided on trying Pizza Hut’s Individual Pizza with a Side. My Hut Box was great and filling. It was really hot when delivered and the fries were very crispy. That is impressive. I highly suggest that others try this Pizza Hut special as seen on the television. I also recommend the Pesto Pizza!
Kayla Brooks
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February 14, 2025
If I could leave zero stars I would. I never leave reviews but I feel the service I received was ridiculous. I placed an order for delivery using the app, got my wallet and realized I didn't have anything smaller than $100 Bill. I called them immediately and asked if the driver would have the change. I was told no, I asked how long it would be for delivery as it was not giving me an ETA yet, he said at least 25 mins. I said I'm going to run to the store and get some change and be right back, he said that is fine. After the phone call the app showed that it was being prepared and then that it was on the way. 30 mins after it was supposed to be here I called and after 10 mins of them trying to find my order said that it had been cancelled, I asked why. She said the manager told her that the driver was afraid he wouldn't be able to find the house, so he cancelled it but I was more than welcome to place the order again. It will be another driver the one that cancelled it has already left work for the night. Had I known that, I had to go out and get change I couldn't just picked the thing up! I normally give Grace but that was crazy to me!! Usually if something like that happens a manager will get on the phone and at least apologize or something, but no. Cancelling app now and will not be ordering from here again
Autumn Reed
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January 12, 2025
Placed an online order on 12/30 for 12/31 so that it would be delivered when I got home from work. I tracked the app until it said it was delivered and I had no pizza. I called the store and spoke to a young lady that did say she was sorry, a DoorDash had picked it up and must’ve delivered wrong. She said they would remake my order and get it out within the hour and that I would get a refund. It took another 90 minutes to get our pizzas which were subpar and still no refund.
Edited: Pizza Hut finally made good on their word and refunded our money. We will try them again, just not on a holiday.
Steve Seminetta
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January 16, 2025
Ordered a takeout box that had personal pan pizza wings and drink. Left notes for easy sauce on the pizza. Didn't have easy sauce on the pizza but no sauce on the wings. The wings were plain and over crunchy. Hopefully nect time food will be better but may have to call resturant on my order before they make it. Pizza hut on line ordering doesn't allow to put in alot for notes
My very first time ordering here and my last. Asked them to please make it well done but that didn't happen. The cheese didn't even melt and you cut it up and sent it out anyways?! It was seriously barely warm. You could care less and it shows.
My family and I really enjoy eating in however today I wanted to eat something new at home. So I decided on trying Pizza Hut’s Individual Pizza with a Side. My Hut Box was great and filling. It was really hot when delivered and the fries were very crispy. That is impressive. I highly suggest that others try this Pizza Hut special as seen on the television. I also recommend the Pesto Pizza!
If I could leave zero stars I would. I never leave reviews but I feel the service I received was ridiculous. I placed an order for delivery using the app, got my wallet and realized I didn't have anything smaller than $100 Bill. I called them immediately and asked if the driver would have the change. I was told no, I asked how long it would be for delivery as it was not giving me an ETA yet, he said at least 25 mins. I said I'm going to run to the store and get some change and be right back, he said that is fine. After the phone call the app showed that it was being prepared and then that it was on the way. 30 mins after it was supposed to be here I called and after 10 mins of them trying to find my order said that it had been cancelled, I asked why. She said the manager told her that the driver was afraid he wouldn't be able to find the house, so he cancelled it but I was more than welcome to place the order again. It will be another driver the one that cancelled it has already left work for the night. Had I known that, I had to go out and get change I couldn't just picked the thing up! I normally give Grace but that was crazy to me!! Usually if something like that happens a manager will get on the phone and at least apologize or something, but no. Cancelling app now and will not be ordering from here again
Placed an online order on 12/30 for 12/31 so that it would be delivered when I got home from work. I tracked the app until it said it was delivered and I had no pizza. I called the store and spoke to a young lady that did say she was sorry, a DoorDash had picked it up and must’ve delivered wrong. She said they would remake my order and get it out within the hour and that I would get a refund. It took another 90 minutes to get our pizzas which were subpar and still no refund. Edited: Pizza Hut finally made good on their word and refunded our money. We will try them again, just not on a holiday.
Ordered a takeout box that had personal pan pizza wings and drink. Left notes for easy sauce on the pizza. Didn't have easy sauce on the pizza but no sauce on the wings. The wings were plain and over crunchy. Hopefully nect time food will be better but may have to call resturant on my order before they make it. Pizza hut on line ordering doesn't allow to put in alot for notes