I am shocked, happily, that I was asked if my name was with 1 or 2 Ns and then I wanted a hot muffin with butter. I was then asked if I wanted my muffin cut in half so I could butter it. This is not found in customer service much anymore. A big shout out to Claudio.
Tiffany Ciani-Montero
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August 06, 2025
I come to this Starbucks a lot, and I’m actually in between two locations. But let me tell you why this one is my Starbucks. I’m a Marine Corps veteran, and when I first walked in and saw fellow veterans working here, I knew this was where I belonged. The team is always kind, genuine, and welcoming.
Yesterday especially meant a lot. I’ve been having a rough few days, and someone took the time to decorate my cup, it was such a small gesture, but it made my whole day. I showed everyone I could, even sent a picture to my brother who owns his own coffee shop 😂.
So to whoever took the time to brighten someone’s day with a Sharpie and a smile, THANK YOU. This store is more than coffee. It’s connection.
Leah Playz
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August 07, 2025
I come here frequently, but today a man named Claudio took my order. He was so attentive when i didn’t get my food and he was so nice. This interaction leads me to want to come here every single morning for the welcoming and friendly atmosphere created by Claudio for my visit. 100% will be coming back as often as i can.
J
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July 12, 2025
I always get the same drink every single day and the red head bearded male refused to make it. They didn't know the difference between frappe base and frappe roast. They insisted on claiming that the frappe roast is the same as the frappe base. They would not even ask a coworker or their manager to even verify this. Very unprofessional and never experienced such rude behavior.
Here is a breakdown:
Frappe Roast:
Purpose: Provides the coffee flavor in coffee-based Frappuccinos.
Ingredients: It's a blend of instant coffee, like Italian Roast and Espresso Roast, designed for cold beverages.
Texture: It helps create a smoother, more consistent texture in the drink.
Caffeine: It contains caffeine, as it's a coffee-based product.
Flavor: It adds a coffee taste, which can vary from a mild coffee flavor in the coffee base to a more intense coffee taste when added to other Frappuccinos like the Mocha Frappuccino.
Usage: Used in Frappuccinos that have a coffee flavor, like the Coffee Frappuccino and Mocha Frappuccino.
Frappe Base (Crème Base):
Purpose: Provides the creamy texture and sweetness in all Frappuccinos (both coffee and non-coffee).
Ingredients: It's a flavored syrup that includes sugar, xanthan gum (for emulsification), and other ingredients to create a smooth texture and sweet taste.
Texture: It helps prevent ice separation and creates a smooth, blended consistency.
Caffeine: It does not contain caffeine.
Flavor: It has a sweet flavor, but the specific flavor can vary depending on the Frappuccino.
Usage: Used in all Frappuccinos, including those without coffee, like the Vanilla Bean Frappuccino and Strawberry Frappuccino.
Frappe base (crème base) and Frappe Roast are both used in Frappuccinos, but they serve different purposes and have distinct characteristics.
Frappe Roast is an instant coffee blend used to provide the coffee flavor in coffee-based Frappuccinos, while the crème base is a flavored syrup that adds sweetness and texture to both coffee and non-coffee Frappuccinos.
No, I will not contact said email or call a phone number. You need real people reading these reviews and taking appropriate action. I would understand if he was new and just didn't know and he needed to go ask a coworker or his manager to clarify this issue. But, he flat out just got very rude and raised his voice. I have never had an issue ordering my drink anywhere else. Unfortunately, your employees represent your store and I don't like confrontation at all. I simply just wanted to enjoy my drink and go about my day.
Michael C.
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May 27, 2024
Comfortable place with great seating … however, the music is super loud! It’s as if you’re in a club.
As I waited for a car to be serviced, I sat in this Starbucks for 2 hours and enjoyed a pineapple passionfruit lemonade with strawberry purée and a sugar free vanilla latte. The drinks were made well.
There were times when in-store traffic picked up but it was never super busy and plenty of seats were always open.
The baristas did their jobs efficiently (serviced people quickly), but weren’t particularly friendly or unfriendly to people.
I am shocked, happily, that I was asked if my name was with 1 or 2 Ns and then I wanted a hot muffin with butter. I was then asked if I wanted my muffin cut in half so I could butter it. This is not found in customer service much anymore. A big shout out to Claudio.
I come to this Starbucks a lot, and I’m actually in between two locations. But let me tell you why this one is my Starbucks. I’m a Marine Corps veteran, and when I first walked in and saw fellow veterans working here, I knew this was where I belonged. The team is always kind, genuine, and welcoming. Yesterday especially meant a lot. I’ve been having a rough few days, and someone took the time to decorate my cup, it was such a small gesture, but it made my whole day. I showed everyone I could, even sent a picture to my brother who owns his own coffee shop 😂. So to whoever took the time to brighten someone’s day with a Sharpie and a smile, THANK YOU. This store is more than coffee. It’s connection.
I come here frequently, but today a man named Claudio took my order. He was so attentive when i didn’t get my food and he was so nice. This interaction leads me to want to come here every single morning for the welcoming and friendly atmosphere created by Claudio for my visit. 100% will be coming back as often as i can.
I always get the same drink every single day and the red head bearded male refused to make it. They didn't know the difference between frappe base and frappe roast. They insisted on claiming that the frappe roast is the same as the frappe base. They would not even ask a coworker or their manager to even verify this. Very unprofessional and never experienced such rude behavior. Here is a breakdown: Frappe Roast: Purpose: Provides the coffee flavor in coffee-based Frappuccinos. Ingredients: It's a blend of instant coffee, like Italian Roast and Espresso Roast, designed for cold beverages. Texture: It helps create a smoother, more consistent texture in the drink. Caffeine: It contains caffeine, as it's a coffee-based product. Flavor: It adds a coffee taste, which can vary from a mild coffee flavor in the coffee base to a more intense coffee taste when added to other Frappuccinos like the Mocha Frappuccino. Usage: Used in Frappuccinos that have a coffee flavor, like the Coffee Frappuccino and Mocha Frappuccino. Frappe Base (Crème Base): Purpose: Provides the creamy texture and sweetness in all Frappuccinos (both coffee and non-coffee). Ingredients: It's a flavored syrup that includes sugar, xanthan gum (for emulsification), and other ingredients to create a smooth texture and sweet taste. Texture: It helps prevent ice separation and creates a smooth, blended consistency. Caffeine: It does not contain caffeine. Flavor: It has a sweet flavor, but the specific flavor can vary depending on the Frappuccino. Usage: Used in all Frappuccinos, including those without coffee, like the Vanilla Bean Frappuccino and Strawberry Frappuccino. Frappe base (crème base) and Frappe Roast are both used in Frappuccinos, but they serve different purposes and have distinct characteristics. Frappe Roast is an instant coffee blend used to provide the coffee flavor in coffee-based Frappuccinos, while the crème base is a flavored syrup that adds sweetness and texture to both coffee and non-coffee Frappuccinos. No, I will not contact said email or call a phone number. You need real people reading these reviews and taking appropriate action. I would understand if he was new and just didn't know and he needed to go ask a coworker or his manager to clarify this issue. But, he flat out just got very rude and raised his voice. I have never had an issue ordering my drink anywhere else. Unfortunately, your employees represent your store and I don't like confrontation at all. I simply just wanted to enjoy my drink and go about my day.
Comfortable place with great seating … however, the music is super loud! It’s as if you’re in a club. As I waited for a car to be serviced, I sat in this Starbucks for 2 hours and enjoyed a pineapple passionfruit lemonade with strawberry purée and a sugar free vanilla latte. The drinks were made well. There were times when in-store traffic picked up but it was never super busy and plenty of seats were always open. The baristas did their jobs efficiently (serviced people quickly), but weren’t particularly friendly or unfriendly to people.