I usually love the bowl of chili but this time it was greasier than normal. The serving size is not consistent at this location. Sometimes you get a full cup and sometimes it's only half full. This particular bowl was much smaller and FULL of grease. For $6 please do better. This was a waste of my money and time.
Samantha Blake
-
August 02, 2022
Totally different world now than it used to be. I haven't been since early 2020 and decided to come with my daughter as this used to be our favorite place. There are no servers anymore, you order at a kiosk and it still asks you to tip... Tip who exactly? Myself? Then you go fill your drink and wait for your food at what used to be the server station. The quality of food has gone down, the amount of food options has depleted significantly and the milkshakes are grainy. Not to mention it used to be slammed at this hour and now it's empty like a ghost town just about. I won't be coming back. It's a real shame what this company has become.
Maniac Monarch
-
August 22, 2023
The food tasted fresh. The fries seemed a bit limp. Other than that,the packaging was nice. The taste hit the spot. I recommend eating here ,dine in or take out,or delivery.
Veronica Metts
-
March 23, 2024
I always have such great service at this location. Steak ‘n Shake is usually a place I avoid with slow service, but the Trinity location deserves 5 stars. Tonight I had Thomas and he was so polite and accompanying to my order (my girls like quite a few modifications to their burgers) and every employee I have encountered here has had a similar quality of service. Highly recommend! Food is always hot and delicious as well!
Michael Shepard
-
June 22, 2024
This is what came on my Frisco melt. Lettuce was old as hell. Tomato was squishy and they put so much thousand Island on it. My bread was soggy.
I usually love the bowl of chili but this time it was greasier than normal. The serving size is not consistent at this location. Sometimes you get a full cup and sometimes it's only half full. This particular bowl was much smaller and FULL of grease. For $6 please do better. This was a waste of my money and time.
Totally different world now than it used to be. I haven't been since early 2020 and decided to come with my daughter as this used to be our favorite place. There are no servers anymore, you order at a kiosk and it still asks you to tip... Tip who exactly? Myself? Then you go fill your drink and wait for your food at what used to be the server station. The quality of food has gone down, the amount of food options has depleted significantly and the milkshakes are grainy. Not to mention it used to be slammed at this hour and now it's empty like a ghost town just about. I won't be coming back. It's a real shame what this company has become.
The food tasted fresh. The fries seemed a bit limp. Other than that,the packaging was nice. The taste hit the spot. I recommend eating here ,dine in or take out,or delivery.
I always have such great service at this location. Steak ‘n Shake is usually a place I avoid with slow service, but the Trinity location deserves 5 stars. Tonight I had Thomas and he was so polite and accompanying to my order (my girls like quite a few modifications to their burgers) and every employee I have encountered here has had a similar quality of service. Highly recommend! Food is always hot and delicious as well!
This is what came on my Frisco melt. Lettuce was old as hell. Tomato was squishy and they put so much thousand Island on it. My bread was soggy.