We went to try the new fries,not bad but Steak N Shake has gone seriously downhill, order on a screen that asks for a tip, get drinks with a QR code that doesn't work etc etc etc. We haven't been in a while because of those reasons and definitely won't be going back anytime soon. It's really a shame because we used to love going here. Avoid at All Costs !!!!
Kay K
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December 15, 2024
The restaurant was very clean and the service was fast. Jesse was very nice and helped me when the credit card machine froze and checked on myself and the other tables to see if anything else was needed. The food was delicious too. I wish they had breakfast back but the hotdog, shakes, fries and onion rings were still great at 10:30 am 🤣
John Fletcher
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April 05, 2025
Best experience I've had at Steak 'n Shake in years. The place is clean, people are friendly, we actually had two different employees so it everything met our expectations and asked if we needed anything else. The food was prepared well and was hot/cold as appropriate. This is the experience I've been wanting but never expected to actually get.
Katie-Ann Politopoulos
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May 10, 2025
I just had the absolute pleasure of being helped by Maryanne in the drive-thru—and wow! Her customer service is top-notch. She greeted me with such warmth and professionalism, and her positive demeanor instantly brightened my day. It’s rare to find someone who takes such pride in their work and genuinely cares about the customer experience. Steak ‘n Shake is lucky to have her—Maryanne is a true gem!
Braxton K
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May 23, 2025
If you are looking for a fast, cheap bite to eat, look no further. The food is great. The service is even better. The manager here really cares about his customers. Stop in and grab a burger and shake here! Best Steak and Shake I’ve ever been to!
We went to try the new fries,not bad but Steak N Shake has gone seriously downhill, order on a screen that asks for a tip, get drinks with a QR code that doesn't work etc etc etc. We haven't been in a while because of those reasons and definitely won't be going back anytime soon. It's really a shame because we used to love going here. Avoid at All Costs !!!!
The restaurant was very clean and the service was fast. Jesse was very nice and helped me when the credit card machine froze and checked on myself and the other tables to see if anything else was needed. The food was delicious too. I wish they had breakfast back but the hotdog, shakes, fries and onion rings were still great at 10:30 am 🤣
Best experience I've had at Steak 'n Shake in years. The place is clean, people are friendly, we actually had two different employees so it everything met our expectations and asked if we needed anything else. The food was prepared well and was hot/cold as appropriate. This is the experience I've been wanting but never expected to actually get.
I just had the absolute pleasure of being helped by Maryanne in the drive-thru—and wow! Her customer service is top-notch. She greeted me with such warmth and professionalism, and her positive demeanor instantly brightened my day. It’s rare to find someone who takes such pride in their work and genuinely cares about the customer experience. Steak ‘n Shake is lucky to have her—Maryanne is a true gem!
If you are looking for a fast, cheap bite to eat, look no further. The food is great. The service is even better. The manager here really cares about his customers. Stop in and grab a burger and shake here! Best Steak and Shake I’ve ever been to!