Should have walk out when we walked in. Wife and I went last night around 7:30 pm. No one inside and not even no employee behind the counter. We stood there for almost 5 min. The tall thin guy kept popping his head out from the back but did not come out. This heavy-set woman walked in and went to the locked door to go in the back and she was carrying a coke bottle from next door. They guy was playing games and not letting her in. She was laughing about it. Once he unlocked the door she went in and did not come out to serve us ether. I yelled out can we get some service here please. She did come out and said I was on my way. I order my sandwich and was watching her trying to pull apart the meat slices meat and then the cheese and seemed like she could not care at all. Then she took my wife’s order and the same thing. Like the stuff was dry sitting out for days. She kept talking to the tall thin guy in the back and was taking for ever to make two sandwiches. But she kept stopping making the sandwiches to talk to him about none sense. Still has not even started to put on toppings. Now 20 min. pass and she picked up our sandwiches to bring over for topping’s. Then was coughing and now I am not happy at all. She finished mine and went to do the second sandwich, like it was a big choir to do. She stops again to talk to the tall guy again and was just standing there. I told her can you please finish out order and out of no where she says you don’t have to yell. I looked at my wife like in shock. Never been treated like this. I looked out her and said I am not yelling, and told the wife lets go. As we were walking out she is yelling now never come back you are banned. Not only that but will never go to another Sub Way again and they want top dollar to make sandwiches. Sad that a lot young people have no pride in the work at all. I feel sorry for the ones that do take pride in their work.
David A
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April 04, 2024
Walked in tonight and while I waited was told they were not taking any customers walkin until cought up with their online orders and apps. Why ? Because that's more important than local customers that regularly come in.. They always prioritize online orders instead of people standing in front of them ... This is not the first time and I’ve had it for the last time and won't be back.
Michele Mata
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August 17, 2024
I got a BMT sandwich and one of the new roll up flatbread thing it was so bad it was nasty there was two guy working they acted like they didn’t know what they were doing!!! It was around 7 pm last night the one guy closed all the gates I said y’all closing he said yes I said it’s early the other guy said no his going to be by themselves and then The Guy poured out the teams as well. I hope nobody wants no tea. It was just a crazy I don’t know was horrible They’re still open
Yakup B.
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April 13, 2024
AFTER THIS SUBWAY EXPERIENCE, I WILL NEVER VISIT SUBWAY AGAIN !!!
April 13th around 8.50 am, I visited this Subway Restaurant. The door was open more than half and one kid was sitting and eating inside. One food I stepped in, did not go close to counter and called someone. The employee came , I asked him gently "Sir, are you open now or what time are you going to open?"
The answer was very rude "Nine and step back out of restaurant"
I said, "Sir could you be little polite to the customer please, you don't have to be rude like that, I only asked opening time and I am standing next of gate"
He started shout with very bad words and he threatened me do I want trouble.
I said I am going to call Police now and also gonna complain to Subway Management.
He said "don't care." and kept going shouting.
The kid was inside scared also with his shouting.
That kind of people who can not control their anger, they don't deserve work in good companies. Too many people looking for a job and can not find a good place to work.
I wish security cameras were on and management watch how he was rude and angry.
Subway should check backgrounds very carefully before hiring.
I visit Subways 5-6 times every months, never gonna visit after this horrible experience.
Cruz Michael
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April 11, 2024
Food is ok, but the guy making the sandwiches was grumpy. Big turn-off!
The girl behind the register was friendly, however.
Management needs to tell their employees to be more friendly.
Not to mention he I was there 1st,and he waited on a lady who came in after me just because I walked over to look at the venue.
I don't recommend this establishment.
Our Address
27765 Wesley Chapel Blvd, Wesley Chapel, FL 33544, USA
Should have walk out when we walked in. Wife and I went last night around 7:30 pm. No one inside and not even no employee behind the counter. We stood there for almost 5 min. The tall thin guy kept popping his head out from the back but did not come out. This heavy-set woman walked in and went to the locked door to go in the back and she was carrying a coke bottle from next door. They guy was playing games and not letting her in. She was laughing about it. Once he unlocked the door she went in and did not come out to serve us ether. I yelled out can we get some service here please. She did come out and said I was on my way. I order my sandwich and was watching her trying to pull apart the meat slices meat and then the cheese and seemed like she could not care at all. Then she took my wife’s order and the same thing. Like the stuff was dry sitting out for days. She kept talking to the tall thin guy in the back and was taking for ever to make two sandwiches. But she kept stopping making the sandwiches to talk to him about none sense. Still has not even started to put on toppings. Now 20 min. pass and she picked up our sandwiches to bring over for topping’s. Then was coughing and now I am not happy at all. She finished mine and went to do the second sandwich, like it was a big choir to do. She stops again to talk to the tall guy again and was just standing there. I told her can you please finish out order and out of no where she says you don’t have to yell. I looked at my wife like in shock. Never been treated like this. I looked out her and said I am not yelling, and told the wife lets go. As we were walking out she is yelling now never come back you are banned. Not only that but will never go to another Sub Way again and they want top dollar to make sandwiches. Sad that a lot young people have no pride in the work at all. I feel sorry for the ones that do take pride in their work.
Walked in tonight and while I waited was told they were not taking any customers walkin until cought up with their online orders and apps. Why ? Because that's more important than local customers that regularly come in.. They always prioritize online orders instead of people standing in front of them ... This is not the first time and I’ve had it for the last time and won't be back.
I got a BMT sandwich and one of the new roll up flatbread thing it was so bad it was nasty there was two guy working they acted like they didn’t know what they were doing!!! It was around 7 pm last night the one guy closed all the gates I said y’all closing he said yes I said it’s early the other guy said no his going to be by themselves and then The Guy poured out the teams as well. I hope nobody wants no tea. It was just a crazy I don’t know was horrible They’re still open
AFTER THIS SUBWAY EXPERIENCE, I WILL NEVER VISIT SUBWAY AGAIN !!! April 13th around 8.50 am, I visited this Subway Restaurant. The door was open more than half and one kid was sitting and eating inside. One food I stepped in, did not go close to counter and called someone. The employee came , I asked him gently "Sir, are you open now or what time are you going to open?" The answer was very rude "Nine and step back out of restaurant" I said, "Sir could you be little polite to the customer please, you don't have to be rude like that, I only asked opening time and I am standing next of gate" He started shout with very bad words and he threatened me do I want trouble. I said I am going to call Police now and also gonna complain to Subway Management. He said "don't care." and kept going shouting. The kid was inside scared also with his shouting. That kind of people who can not control their anger, they don't deserve work in good companies. Too many people looking for a job and can not find a good place to work. I wish security cameras were on and management watch how he was rude and angry. Subway should check backgrounds very carefully before hiring. I visit Subways 5-6 times every months, never gonna visit after this horrible experience.
Food is ok, but the guy making the sandwiches was grumpy. Big turn-off! The girl behind the register was friendly, however. Management needs to tell their employees to be more friendly. Not to mention he I was there 1st,and he waited on a lady who came in after me just because I walked over to look at the venue. I don't recommend this establishment.