The employee that made my subs was rude, in a rush even though no one else was in line, seemed aggravated from the start. Also, he didn't change his gloves when taking items unrelated to my order from the oven. He also wouldn't use my coupon which was the only reason I came in to begin with. I have noticed at other establishments that the quality of workman ship and customer service is becoming worse. This is not an isolated incident as Gen Z hits the workforce, we are seeing declining food quality, and customer serve at many establishments. It is already bad enough that we have to pay way more for food, (thanks to the child sniffer in office) but to get bad service and poorly made food is the nail in the coffin. I don't think I will be returning to this location this isn't the first bad experience here.
alex valdes
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June 13, 2024
Been coming here for years used to be great. But last several months the service has been going down hill. For example today I place an online order that was incorrect and it was the owner of the store. They werent even busy or anything. Its little things like this that ruin the experience especially for how expensive its become theres no reason to mess up minor things.
Rana
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June 18, 2024
This location is super clean and the staff is kind and welcoming every time I eat here. I’ve been coming to this location for years and I always have an amazing experience.
Jeremiah Flynn
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September 05, 2019
On my way home from baseball practice with my son and we usually stop at this Subway twice a week. The employee who prepares the subs never makes eye contact(big, tall guy) which is not a big deal, it’s Subway not Publix so I don’t expect smiling employees. On 9/4 at 9:30pm we are there but the door is locked with the hours published until 10pm and the open sign is lit! I knocked on the door loudly a couple times. No one is to be seen. We left and got our subs at Publix. Thank you Subway for steering me in the right direction.
ClubG Gstar
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April 19, 2024
Service was very Good!, Fast and Friendly!. New Chicken Sandwich was okay!. Pricey for chicken sandwich!?.
Our Address
8907 Mitchell Blvd Suite 12, New Port Richey, FL 34655, USA
The employee that made my subs was rude, in a rush even though no one else was in line, seemed aggravated from the start. Also, he didn't change his gloves when taking items unrelated to my order from the oven. He also wouldn't use my coupon which was the only reason I came in to begin with. I have noticed at other establishments that the quality of workman ship and customer service is becoming worse. This is not an isolated incident as Gen Z hits the workforce, we are seeing declining food quality, and customer serve at many establishments. It is already bad enough that we have to pay way more for food, (thanks to the child sniffer in office) but to get bad service and poorly made food is the nail in the coffin. I don't think I will be returning to this location this isn't the first bad experience here.
Been coming here for years used to be great. But last several months the service has been going down hill. For example today I place an online order that was incorrect and it was the owner of the store. They werent even busy or anything. Its little things like this that ruin the experience especially for how expensive its become theres no reason to mess up minor things.
This location is super clean and the staff is kind and welcoming every time I eat here. I’ve been coming to this location for years and I always have an amazing experience.
On my way home from baseball practice with my son and we usually stop at this Subway twice a week. The employee who prepares the subs never makes eye contact(big, tall guy) which is not a big deal, it’s Subway not Publix so I don’t expect smiling employees. On 9/4 at 9:30pm we are there but the door is locked with the hours published until 10pm and the open sign is lit! I knocked on the door loudly a couple times. No one is to be seen. We left and got our subs at Publix. Thank you Subway for steering me in the right direction.
Service was very Good!, Fast and Friendly!. New Chicken Sandwich was okay!. Pricey for chicken sandwich!?.