Went to subway to get dinner for the family and I normally don’t complain about service, but from the get-go, it was just awful. There were about 8 teenagers walking in the subway. There was a male and a female worker and the male worker told the teenagers to leave. We could barely understand a word they were saying to us when they were taking our order. Honestly, we should’ve just left then but it’s been Years since we had Subway, so that’s what we planned for dinner. I got the chicken teriyaki Sub and I asked for mayonnaise and she just loaded on like it was like Buffalo sauce or something When most people were just spread them on the bread with a knife. We got cookies with our meals and half of the cookies were all broken or they didn’t have any that we wanted. I got a foot-long and I Could barely eat half of it! The language
barrier definitely made it 1000% difficult. We will not be back to this one for sure or probably any of them anytime soon Very disappointing!
R P
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August 30, 2025
I have always come to this Subway for years and have never had any issues until tonight. The sandwich I bought did not taste right and tasted slightly spoiled, and I couldn't even finish it. So I drove all the way back to Subway to see if they could replace my sandwich with something else of equal price, as the one I just bought tasted bad. The man working there refused to replace my sandwich even though I told him it tasted like it was going bad. I have never been at a fast food place before that refused to replace food that tasted spoiled. I will not be returning to this subway anymore. This was very poor customer service, and it's sad because I used to come here all the time.
Nilesh Patel
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August 14, 2025
Great food, best price, fast service welcome customer, always ready to serve customers, fresh bread,
I came to know that They are hiring experienced local staff.
Where you can get footlong sub with full of meat , vegetables and 6 kind of dressing $6.5
Owner told us that lots of happy customers gave employees good tips. Because customers
are happy and business sales increase
Thank You for tips and increasing customer support..sales are increasing every week
jojosolo tarzan
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April 09, 2025
Absolutely the worse subway hands down the OWNERS are very very disrespectful he got mad because I asked if they had fresher lettuce than what was on display and he got angry and threw me and my girlfriends sandwich in the trash his wife tried to tell him not to but he did it anyways and said never come back. All of that because I wanted the fresh lettuce that “subway guarantees is always fresh “ this business is a joke
m cadez
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May 15, 2025
This is the worst subway ever, meatballs were old the chips were black and the owner ignores you even had old bread from 9am mind u I order at 3:50 pm. They remade my sub even though I wanted a refund! The whole staff was talking about me saying they wish they could take a picture of me. I’ve never met a whole team at subway who messes up orders. If your ingredients aren’t fresh allow customers to get their money back! This is ridiculous and the treatment was the cherry on top!
Our Address
6436 Massachusetts Ave, New Port Richey, FL 34653, USA
Went to subway to get dinner for the family and I normally don’t complain about service, but from the get-go, it was just awful. There were about 8 teenagers walking in the subway. There was a male and a female worker and the male worker told the teenagers to leave. We could barely understand a word they were saying to us when they were taking our order. Honestly, we should’ve just left then but it’s been Years since we had Subway, so that’s what we planned for dinner. I got the chicken teriyaki Sub and I asked for mayonnaise and she just loaded on like it was like Buffalo sauce or something When most people were just spread them on the bread with a knife. We got cookies with our meals and half of the cookies were all broken or they didn’t have any that we wanted. I got a foot-long and I Could barely eat half of it! The language barrier definitely made it 1000% difficult. We will not be back to this one for sure or probably any of them anytime soon Very disappointing!
I have always come to this Subway for years and have never had any issues until tonight. The sandwich I bought did not taste right and tasted slightly spoiled, and I couldn't even finish it. So I drove all the way back to Subway to see if they could replace my sandwich with something else of equal price, as the one I just bought tasted bad. The man working there refused to replace my sandwich even though I told him it tasted like it was going bad. I have never been at a fast food place before that refused to replace food that tasted spoiled. I will not be returning to this subway anymore. This was very poor customer service, and it's sad because I used to come here all the time.
Great food, best price, fast service welcome customer, always ready to serve customers, fresh bread, I came to know that They are hiring experienced local staff. Where you can get footlong sub with full of meat , vegetables and 6 kind of dressing $6.5 Owner told us that lots of happy customers gave employees good tips. Because customers are happy and business sales increase Thank You for tips and increasing customer support..sales are increasing every week
Absolutely the worse subway hands down the OWNERS are very very disrespectful he got mad because I asked if they had fresher lettuce than what was on display and he got angry and threw me and my girlfriends sandwich in the trash his wife tried to tell him not to but he did it anyways and said never come back. All of that because I wanted the fresh lettuce that “subway guarantees is always fresh “ this business is a joke
This is the worst subway ever, meatballs were old the chips were black and the owner ignores you even had old bread from 9am mind u I order at 3:50 pm. They remade my sub even though I wanted a refund! The whole staff was talking about me saying they wish they could take a picture of me. I’ve never met a whole team at subway who messes up orders. If your ingredients aren’t fresh allow customers to get their money back! This is ridiculous and the treatment was the cherry on top!