Taco Bell

9211 US-19, Port Richey, FL 34668, USA

About Taco Bell

3.5 / 5

from reviews

Is this your business?

    Stephanie Bulman
    -
    May 15, 2024

    I'm taking time to write yet another review on this store. I gave them a review last year when I moved here but because of the consistently bad service, wrong orders and terrible food, I am hoping that this makes it to upper management. The last time I was there was because they were replacing an order because the previous three orders I had gotten were wrong, they told me they were under New Management and then questioned why it took me so long to come back to get my food. They had a bad attitude, we're asking questions about my personal life because I didn't return within a few days to get the food that was messed up, and so I waited yet another month before returning and not only did they get my order wrong again, but the shells that they use for the Mexican pizza tasted like they were cooked in grease that had been sitting around for at least 5 years. You cannot taste anything on the Mexican pizza except for disgusting dirty greaae, not the meat not the sauce not the cheese nothing but dirty grease, and so once again I spent $12 on food that had to get thrown away and now I'm sick to my stomach because of the Mexican pizza. they operate in total chaos, they wanted me to drive back around through the drive-thru so that their timer that they have running to see how long a car is waiting would reset and they wouldn't get in trouble and they literally had me drive out of the drive-thru and pull back around to help them reset the time. There is no way that I will ever return to this Taco Bell, I wish that people in the corporate offices could see this review and know just how seriously this location is disfunctional and needs shut down by the health department. It is worth driving an extra 5 minutes out of the way to go to any of the other Taco bells around because at least you know you'll get what you order and it won't be food that makes you sick. And look at my tacos, there's probably maybe four little shreds of cheese on each one if that, there's no way you could taste any cheese if you tried.

    Tom 34654
    -
    August 31, 2024

    Good $7 deal. Good tasting food. Very unkept dining area. Not a clean table in the dining area. One man dining or hanging out. Tables, floor, trash area disgusting. No customers coming thru inside. Someone could have and should have cleaned the dining area and trash area. For this reason alone I can’t recommend this store

    Cody Seals
    -
    July 22, 2024

    Perhaps one of the worst experiences I have witnessed. Order my food through a kiosk with no one waiting in line. 20 minutes later, my order finally arrives along with several doordashers just huddling the front of the store. 0 customer service . Will not ever go through this experience. I will get someone to uber eats or dash it and waste their time. Mind you this is 5pm dinner rush and they were unprepared.

    Brandi DeRemer
    -
    August 24, 2024

    No one in the drive thru, no one inside and still waiting 20 min for a simple online order for 2 people. Instead of chit chatting make the food. Shouldn’t take this long when there’s legit NO ONE in the store or drive thru

    Frankie 0412
    -
    April 13, 2024

    Never in my life have I been so furious with service at Taco Bell . I asked the girl at the register to break my $10 bill that I got from my cash back after she had closed the register. She called her manager to open the box to break my bill and I overheard him say that is not our job. I told the girl that i paid in cash not credit maybe he thought I paid in credit and I was just asking to break cash. I would understand for the comment but I didn’t.he came to the window and I told him it trying to break the bill you guys just gave me for two $5’s he said he is not obligated to do so. I said I’m only asking to break a bill he proceeded to have an attitude and said he doesn’t have to oblige. I asked for his name and he said Carlos which is a lie because I heard the girl call him Marcus. I asked for corporates number and he said you can get it yourself and closed the drive thru window. I honked the horn to ask for a receipt so I can get the store number and no one came to the window and I was completely ignored until someone pulled up after they ordered. Some guy had look at the window from inside I said I need a receipt he mouthed back a receipt and walked away . Not sure if Marcus told them not to talk to me because no one came back to the window. The girl who originally took my order was just by the window ignoring me until another girl from the back came to the window opened it to talk to me I said I just want a receipt . I asked who is the manager above Marcus and she told me his name is Aaron who will be in at 3pm. Never in my life have I been treated like this and even in front off my child who was in the back .i was so angry and it’s not right when a child is asking me what’s wrong. There was no reason for me to be treated like this over me asking to break a bill that I just got from them from paying cash . What ever happened to customer service and kindness . Marcus should not be a manger if he doesn’t know how to treat customers and be polite . I’ve worked in customer service for many years and if a customer asks for corporates number you dont tell Them to get it themselves and close the window. You shouldn’t treat customers this way.

    Taco Bell

    Our Address

    9211 US-19, Port Richey, FL 34668, USA

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