This Wendy's used to be good. We stopped by today, 9/19/2022, at about 5:30pm and bought dinner for 4 of us. All the food was cold and nasty. They didn't have their lobby open and no signs were posted on the door saying why. They didn't have e any grilled chicken or frosty's. I ordered abaked potato and asked for only butter to go with it. I got it home, no butter, only sour cream. I cut open the potato and it was rotten inside. I tried to fill out the customer complaint form online and nothing happened when I hit send. I included a photo of the potato they gave me. It's so disappointing having to waste money like this. Especially during an inflation. Everything is increasing in price and it seems like the quality is getting worse.
Melissa Powell
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November 04, 2021
RAW HAMBURGER. Had already gotten home by the time we realized the food was inedible and wasn’t driving all the way back there, instead called the number on the receipt (numerous times now) but no answer. Left detailed feedback at “Talk to Wendy’s.com,” yet never heard from them despite my request that they follow up with me. Simply put, the entire meal was poor and the RAW hamburger inedible. I feel I should have received a refund for the burger if nothing else and at a bare minimum, a return phone call. Unacceptable on every level —food to lack of customer service.
AnneMarie C.
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August 10, 2023
I stop about twice a month to this location for take out and there is never once I got an order without mistake. I’ve never really complain with the hi staff turnover in chain I suppose it happen. Today I decided to go inside to eat with my kids and the place had no AC inside, food was cold and dining room wasn’t super clean. Attaching a photos of the bathroom with the water leak.
CARLO CAMACHO
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March 25, 2023
Drive thru has got to be the worst experience ever. I spent over 1 hour waiting to place my order. I have never seen such a thing. If it wasn’t for my son wanting to eat Wendy’s I would have left. This has been getting worst as this is my local Wendy’s. Avoid coming during the week during 6-8pm. By the time you get your food you will be so aggravated that you will not enjoy it. Manager should be fired and a new staff should be put in place!!!
Ray Solomon
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December 26, 2020
Not sure what's been going on lately here. The food use to be hot and fresh. I ordered breakfast this morning and as you can see, the egg and cheese was very dry, like it's been sitting overnight. Though the sausage patty was burnt, I was more upset biting into the rubbery egg n cheese. Come on Wendy's!
This Wendy's used to be good. We stopped by today, 9/19/2022, at about 5:30pm and bought dinner for 4 of us. All the food was cold and nasty. They didn't have their lobby open and no signs were posted on the door saying why. They didn't have e any grilled chicken or frosty's. I ordered abaked potato and asked for only butter to go with it. I got it home, no butter, only sour cream. I cut open the potato and it was rotten inside. I tried to fill out the customer complaint form online and nothing happened when I hit send. I included a photo of the potato they gave me. It's so disappointing having to waste money like this. Especially during an inflation. Everything is increasing in price and it seems like the quality is getting worse.
RAW HAMBURGER. Had already gotten home by the time we realized the food was inedible and wasn’t driving all the way back there, instead called the number on the receipt (numerous times now) but no answer. Left detailed feedback at “Talk to Wendy’s.com,” yet never heard from them despite my request that they follow up with me. Simply put, the entire meal was poor and the RAW hamburger inedible. I feel I should have received a refund for the burger if nothing else and at a bare minimum, a return phone call. Unacceptable on every level —food to lack of customer service.
I stop about twice a month to this location for take out and there is never once I got an order without mistake. I’ve never really complain with the hi staff turnover in chain I suppose it happen. Today I decided to go inside to eat with my kids and the place had no AC inside, food was cold and dining room wasn’t super clean. Attaching a photos of the bathroom with the water leak.
Drive thru has got to be the worst experience ever. I spent over 1 hour waiting to place my order. I have never seen such a thing. If it wasn’t for my son wanting to eat Wendy’s I would have left. This has been getting worst as this is my local Wendy’s. Avoid coming during the week during 6-8pm. By the time you get your food you will be so aggravated that you will not enjoy it. Manager should be fired and a new staff should be put in place!!!
Not sure what's been going on lately here. The food use to be hot and fresh. I ordered breakfast this morning and as you can see, the egg and cheese was very dry, like it's been sitting overnight. Though the sausage patty was burnt, I was more upset biting into the rubbery egg n cheese. Come on Wendy's!