My five stars are for Pierre, Jen and Jose.
Not for the corporation of Wendy's.
So I have seen that this Wendy's has improved over all in the past couple of years.
I think that I learned a few days ago why.
I got to see the manager Pierre in action.
He was real laid-back and was working without applying unnecessary pressure to his diverse crew.
Some of the things that are not five star are the fact that:
1. You have to ask for a real person because a robot will answer at the drive-thru.
2. Some of the employees are under pressure to get people drive thru because they're being timed. So Wendy's is compromising speed for customer service
Some of my favorite employees that I've gotten to know here are Jen and Jose.
They both are good with people and are really just trying to do a good job!
You have to remember folks that this is a fast food restaurant!
Oh, and about the food... I like the Swiss cheese and bacon breakfast croissant sandwich that Jen recommended!
Joyce S
-
April 09, 2026
I ordered 2 large chilis at the drive thru and was given 2 small chilis. When I questioned the cashier, he said it was correct (without actually looking). I thought maybe I was mistaken until I got home and my boyfriend and google confirmed the wrong size. This location is conveniently located on my drive home, however it is consistently disappointing.
Anthony Marinelli
-
July 07, 2026
I stopped by this Wendy’s late at night for a quick snack and ended up waiting over 15 minutes in the drive-thru. The cashier told me the wait was because my food was being made fresh.
Unfortunately, when I got home, parts of my order were missing, and the food was clearly not fresh. I called the store to give them an opportunity to make it right, but the person who answered was unwilling to listen to my concerns or offer a refund or any resolution.
This experience was disappointing from start to finish. I’ll be contacting corporate, disputing the charge with my card issuer, and I won’t be returning to this Wendy’s location. I cannot recommend this restaurant based on my experience.
Quilla S
-
July 13, 2026
Passing through the city and stopped at this Wendy's. We placed our order with a really sweet lady who seemed to be the manager. I asked if we could have everything fresh and she made sure our food came out as requested. All three our orders were hot and so good! Shout out to the manager on shift that day.
Carol
-
May 19, 2026
I went here this morning at approximately 7:15 and waited at the drive thru for more than 5 minutes. There wasn’t anyone there to take my order. I drove around and looked through the windows and saw no one inside. Lights were on but no one inside. There were two vehicles parked on the side of the drive thru. One was a blue truck occupied with smoke was coming out from the driver side window.
I would look into what the employees here are doing because they are certainly not taking orders.
My five stars are for Pierre, Jen and Jose. Not for the corporation of Wendy's. So I have seen that this Wendy's has improved over all in the past couple of years. I think that I learned a few days ago why. I got to see the manager Pierre in action. He was real laid-back and was working without applying unnecessary pressure to his diverse crew. Some of the things that are not five star are the fact that: 1. You have to ask for a real person because a robot will answer at the drive-thru. 2. Some of the employees are under pressure to get people drive thru because they're being timed. So Wendy's is compromising speed for customer service Some of my favorite employees that I've gotten to know here are Jen and Jose. They both are good with people and are really just trying to do a good job! You have to remember folks that this is a fast food restaurant! Oh, and about the food... I like the Swiss cheese and bacon breakfast croissant sandwich that Jen recommended!
I ordered 2 large chilis at the drive thru and was given 2 small chilis. When I questioned the cashier, he said it was correct (without actually looking). I thought maybe I was mistaken until I got home and my boyfriend and google confirmed the wrong size. This location is conveniently located on my drive home, however it is consistently disappointing.
I stopped by this Wendy’s late at night for a quick snack and ended up waiting over 15 minutes in the drive-thru. The cashier told me the wait was because my food was being made fresh. Unfortunately, when I got home, parts of my order were missing, and the food was clearly not fresh. I called the store to give them an opportunity to make it right, but the person who answered was unwilling to listen to my concerns or offer a refund or any resolution. This experience was disappointing from start to finish. I’ll be contacting corporate, disputing the charge with my card issuer, and I won’t be returning to this Wendy’s location. I cannot recommend this restaurant based on my experience.
Passing through the city and stopped at this Wendy's. We placed our order with a really sweet lady who seemed to be the manager. I asked if we could have everything fresh and she made sure our food came out as requested. All three our orders were hot and so good! Shout out to the manager on shift that day.
I went here this morning at approximately 7:15 and waited at the drive thru for more than 5 minutes. There wasn’t anyone there to take my order. I drove around and looked through the windows and saw no one inside. Lights were on but no one inside. There were two vehicles parked on the side of the drive thru. One was a blue truck occupied with smoke was coming out from the driver side window. I would look into what the employees here are doing because they are certainly not taking orders.