Picked up a 30 piece crew pack from Wingstop tonight and the girl Gabby (I think that was her name) she was SO SWEET. She also made sure my request to have half my wings tossed in half lemon pepper/hot was fulfilled. She was incredibly kind to me when I called to place the order & when I went inside to pick it up. I hope management gives her some kudos. She was awesome!
thereal mzkelly
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August 03, 2024
If I could give this establishment a 0 stars I would. We placed our order at 2:47 pm . We didn’t get our food until 3:45pm. Our food was $35 for these small wings then to make matters worse people were standing around. It seemed like only one person was working Priscilla who rung up the order seemed to be condescending. She didn’t seem to be professional . She seemed very sassy . The wings are small seemed more like drummets. The fries were hard . The drummets were overcooked . To wait over an hour for food & the food is overcooked is diabolical. We’ve came here a few times & always tried to give them the benefit but after today never again. Wingstop has gotten ridiculous with the small wings. Their prices has went up while you get less. If your on a time constraint don’t go here . You will wait a long time even if you call in your order. Whoever is the owner of this establishment I suggest you go check out your place because the people running it don’t give professional. Never never again. O/10 stars ⭐️.
Señora Miranda
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August 17, 2024
I don’t know how this place is rated at a 2.9. My experience was great. The food wonderful customer service was awesome and my order was ready in a timely manner with fresh fries Gaby was a breath of fresh air. I ordered a 30 piece 20 lemon pepper and 10 garlic Parm both were 10 out of 10 and the ranch as always on point. I placed my order around 6:20 and set for pick up at 7:15. Received a call at 7:20 to remind me my order was ready, I have no complaints. This experience was a 10 out of 10 five star review.
Chris Vargas
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August 10, 2024
This location keeps getting worse! Placed the order online with a 60 minute wait time and then arrived and had to wait another 20 minutes. There were at least 8 people supposedly working but realistically they were all standing around with only 1 person actually preparing any food. No wonder the wait time was so long!
CookingWith Audrey
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June 14, 2024
PLEASE, I beg everyone: to just drive a extra 15-17 minutes past the outlets to the LUTZ wingstop!!! I visited this location in person April 2024… I went inside to place my order and waited to avoid a mess up! It was STILL a headache due to a young man being trained and constantly making mistakes while taking my 6pc combo order. Today June 2024 we called in due to us being on BB downs already. Young lady answers says her greeting I asked if I could place a order for pick up- she tells me to wait while she turns on her computer, while laughing with coworkers in the background, it was SUCHHHHH A headache placing the order so many “huh’s”, “what” & “ummm’s”. Absolutely no customer service training at all! It took me repeating my order 5x for her to get it right (while reading the order back). We get there 23 minutes later… waited 10 minutes… got the food wings are HUGE! Steroid chickens for sure! Wings weren’t well done, my flavors were mixed up. It’s a crew of about 5 cooks/men and 2-3 young ladies at the front… Theres absolutely no reason there should’ve been a wait or mess up the way they did today! I will literally never come back here! Waited all that time & the wings weren’t even well done along w the wrong flavors! The owner really needs to stay in Tampa for a week or two to ensure her business is running like wing stops should, and focus less on expanding! This isn’t the quality wing stop I’m use to (LUTZ, temple terrace on 56th st, E. Hillsborough or Carrolwood). Corporate needs to come here & provide quality trainings, PLEASE SAVE YOURSELF A HEADACHE & GO TO LUTZ PLEASE!!!!
Our Address
1219 Bruce B Downs Blvd, Wesley Chapel, FL 33544, USA
Picked up a 30 piece crew pack from Wingstop tonight and the girl Gabby (I think that was her name) she was SO SWEET. She also made sure my request to have half my wings tossed in half lemon pepper/hot was fulfilled. She was incredibly kind to me when I called to place the order & when I went inside to pick it up. I hope management gives her some kudos. She was awesome!
If I could give this establishment a 0 stars I would. We placed our order at 2:47 pm . We didn’t get our food until 3:45pm. Our food was $35 for these small wings then to make matters worse people were standing around. It seemed like only one person was working Priscilla who rung up the order seemed to be condescending. She didn’t seem to be professional . She seemed very sassy . The wings are small seemed more like drummets. The fries were hard . The drummets were overcooked . To wait over an hour for food & the food is overcooked is diabolical. We’ve came here a few times & always tried to give them the benefit but after today never again. Wingstop has gotten ridiculous with the small wings. Their prices has went up while you get less. If your on a time constraint don’t go here . You will wait a long time even if you call in your order. Whoever is the owner of this establishment I suggest you go check out your place because the people running it don’t give professional. Never never again. O/10 stars ⭐️.
I don’t know how this place is rated at a 2.9. My experience was great. The food wonderful customer service was awesome and my order was ready in a timely manner with fresh fries Gaby was a breath of fresh air. I ordered a 30 piece 20 lemon pepper and 10 garlic Parm both were 10 out of 10 and the ranch as always on point. I placed my order around 6:20 and set for pick up at 7:15. Received a call at 7:20 to remind me my order was ready, I have no complaints. This experience was a 10 out of 10 five star review.
This location keeps getting worse! Placed the order online with a 60 minute wait time and then arrived and had to wait another 20 minutes. There were at least 8 people supposedly working but realistically they were all standing around with only 1 person actually preparing any food. No wonder the wait time was so long!
PLEASE, I beg everyone: to just drive a extra 15-17 minutes past the outlets to the LUTZ wingstop!!! I visited this location in person April 2024… I went inside to place my order and waited to avoid a mess up! It was STILL a headache due to a young man being trained and constantly making mistakes while taking my 6pc combo order. Today June 2024 we called in due to us being on BB downs already. Young lady answers says her greeting I asked if I could place a order for pick up- she tells me to wait while she turns on her computer, while laughing with coworkers in the background, it was SUCHHHHH A headache placing the order so many “huh’s”, “what” & “ummm’s”. Absolutely no customer service training at all! It took me repeating my order 5x for her to get it right (while reading the order back). We get there 23 minutes later… waited 10 minutes… got the food wings are HUGE! Steroid chickens for sure! Wings weren’t well done, my flavors were mixed up. It’s a crew of about 5 cooks/men and 2-3 young ladies at the front… Theres absolutely no reason there should’ve been a wait or mess up the way they did today! I will literally never come back here! Waited all that time & the wings weren’t even well done along w the wrong flavors! The owner really needs to stay in Tampa for a week or two to ensure her business is running like wing stops should, and focus less on expanding! This isn’t the quality wing stop I’m use to (LUTZ, temple terrace on 56th st, E. Hillsborough or Carrolwood). Corporate needs to come here & provide quality trainings, PLEASE SAVE YOURSELF A HEADACHE & GO TO LUTZ PLEASE!!!!