Today i went through the drive thru around 5PM and received the best customer service. She was very patient with me even when we were having hearing connections while ordering my food. When I got to the window, I legit receive my food in less than two minutes of sitting there. The past few times I have been to food places they tell me to pull up and wait about 10 minutes. My food was amazing. It was so fresh and my fries were seasoned to perfection. Rocky was the general manager I talked to on the phone at the time while expressing my enjoyment!!
Kristy Varga
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November 03, 2023
Zaxby's isn't bad but it's nothing waha. We got the chicken fingers and loaded Parmesan fries with marinara. Chicken was cooked perfectly but there isn't much taste to the breading. The fries had to much marinara or was to strong. The service was amazing though and the restaurant is cute.
Chris Cook
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December 28, 2022
Staff was friendly. This is a newer location so it was updated styling. The food portions of coleslaw and fries on some plates was smaller than other locations. Food was chain quality. The men’s restroom is single occupancy only, which could be a challenge during peak times.
Jim Thompson
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December 17, 2024
Today was my first visit to a Zaxby's. I was hoping for more. The order taker, while sincere I am sure, was the wrong person for the job. He mumbled and did not communicate well. The food came out FAST, almost too fast making us wonder how much of it was already cooked and just under a warming lamp. The fries were way too salty and Publix has much better tenders. The Zaxby sauce was nothing special in our opinion. On the plus side, the servings were generous. We both agreed that we should have gotten takeaway and eaten in the car. The brown, brown & brown accented by brown decor was depressing and not at all pleasing. The music was obnoxious and too loud. The chairs were uncomfortable but admittedly sturdy. I will say the place was very clean. I love going to a new place and being excited by the food and leaving a 5 STAR review. I am sorry not to be able to do it here.
Tracey J.
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June 13, 2023
We loved Zaxby’s since it came to the area. I have serious back issues and other autoimmune diseases. Yesterday we decided to dine in. We seated ourselves. I sat under an air vent and I’m freezing. We did move and everyone was happy yet I’m chilly.
When our order was called I saw the salad (happy)! I did purchase 2 dressings just in case. My son ordered tender strips and substituted two sides for all fries. The same for My Dear Husband only a smaller version. No salt, pepper, utensils, ketchup for all the French fries. The young lady who spoke to my son told him ketchup is 0.25 cents a piece. We didn’t have a problem with paying at all. We simply wanted to eat. My son went back up there and said I need to purchase much more for all of our fries. “Oh they’re free”. I was upset over our evening I couldn’t eat.
Today i went through the drive thru around 5PM and received the best customer service. She was very patient with me even when we were having hearing connections while ordering my food. When I got to the window, I legit receive my food in less than two minutes of sitting there. The past few times I have been to food places they tell me to pull up and wait about 10 minutes. My food was amazing. It was so fresh and my fries were seasoned to perfection. Rocky was the general manager I talked to on the phone at the time while expressing my enjoyment!!
Zaxby's isn't bad but it's nothing waha. We got the chicken fingers and loaded Parmesan fries with marinara. Chicken was cooked perfectly but there isn't much taste to the breading. The fries had to much marinara or was to strong. The service was amazing though and the restaurant is cute.
Staff was friendly. This is a newer location so it was updated styling. The food portions of coleslaw and fries on some plates was smaller than other locations. Food was chain quality. The men’s restroom is single occupancy only, which could be a challenge during peak times.
Today was my first visit to a Zaxby's. I was hoping for more. The order taker, while sincere I am sure, was the wrong person for the job. He mumbled and did not communicate well. The food came out FAST, almost too fast making us wonder how much of it was already cooked and just under a warming lamp. The fries were way too salty and Publix has much better tenders. The Zaxby sauce was nothing special in our opinion. On the plus side, the servings were generous. We both agreed that we should have gotten takeaway and eaten in the car. The brown, brown & brown accented by brown decor was depressing and not at all pleasing. The music was obnoxious and too loud. The chairs were uncomfortable but admittedly sturdy. I will say the place was very clean. I love going to a new place and being excited by the food and leaving a 5 STAR review. I am sorry not to be able to do it here.
We loved Zaxby’s since it came to the area. I have serious back issues and other autoimmune diseases. Yesterday we decided to dine in. We seated ourselves. I sat under an air vent and I’m freezing. We did move and everyone was happy yet I’m chilly. When our order was called I saw the salad (happy)! I did purchase 2 dressings just in case. My son ordered tender strips and substituted two sides for all fries. The same for My Dear Husband only a smaller version. No salt, pepper, utensils, ketchup for all the French fries. The young lady who spoke to my son told him ketchup is 0.25 cents a piece. We didn’t have a problem with paying at all. We simply wanted to eat. My son went back up there and said I need to purchase much more for all of our fries. “Oh they’re free”. I was upset over our evening I couldn’t eat.